Counsellor

About the role

We are looking for a compassionate, ethical and growth-oriented Counsellor to join our multidisciplinary team at Ibnu Sina Wellness. Our approach is guided by the Biopsychosocial-Spiritual (BPS-S) Model, integrating emotional, psychological, physical and spiritual care to support comprehensive patient wellbeing. As a Counsellor, you will provide professional counselling and therapeutic support while collaborating with other departments to help patients restore emotional balance, build psychological resilience and achieve meaningful progress. This role is suited to a counsellor who combines strong clinical foundations with empathy, professionalism, initiative and a willingness to continuously learn and improve.

Key responsibilities

• Conduct intake assessments and psychological screenings
• Develop individualized counselling care plans
• Deliver structured therapy sessions for individuals, couples and families where applicable
• Monitor client progress and maintain professional case notes
• Maintain confidentiality and uphold professional counselling ethics
• Participate in multidisciplinary case discussions
• Integrate appropriate BPS-S elements into therapy plans
• Collaborate with other departments to support comprehensive patient care
• Prepare content for conferences and educational initiatives
• Conduct research and draft e-book chapters for review

About you

• Bachelor's Degree in Counselling or a related field
• Minimum 3 years of hands-on counselling experience with clients experiencing emotional, behavioural or psychological concerns
• Registered with Lembaga Kaunselor Malaysia (LKM)
• Strong interpersonal and communication skills
• Empathetic, ethical and professional approach
• Comfortable working as part of a multidisciplinary team
• Proficient in AI tools and Microsoft Office applications, including Word, Excel and PowerPoint
• Experience in a clinical or therapeutic setting
• Demonstrated ability to take ownership, learn quickly and solve problems independently
• A clear personal drive to grow professionally and contribute beyond routine responsibilities

Benefits

• EPF / KWSP
• SOCSO / PERKESO
• EIS
• Paid Annual Leave
• Paid Medical Leave
• Medical Claims upon confirmation
• Paid Compassionate Leave
• Extended lunch & prayer break — 1 hour 15 minutes
• Free staff meals on weekends
• Free parking
• Staff discounts
• Internal & external training opportunities
• Team building and employee engagement activities
• Company events

Working hours

Wednesday–Sunday: 8:00 AM–5:15 PM | Monday: 8:00 AM–12:00 PM | Tuesday: Off

About us

Ibnu Sina Wellness Sdn Bhd is a multidisciplinary wellness organisation guided by the Biopsychosocial-Spiritual (BPS-S) Model, integrating emotional, psychological, physical and spiritual care to support comprehensive patient wellbeing.