Counsellor - Post Placement Mentoring

Position Name – Counsellor – Post-Placement Mentoring

1. Brief about the position:

The Counsellor (Post-Placement Mentoring) position looks after providing mentoring and support to placed learners. The role involves regular calls with learners to understand their work experience, job satisfaction, workplace challenges and career progress.

2. About Post-Placement Mentoring:

Post-Placement Mentoring is the follow-up support given to learners after they are placed in jobs. It focuses on helping them settle into the workplace, handle challenges and continue in their jobs.

Job type is contractual; based on performance and organisational requirements, candidates may be considered for a full-time role.

Total vacancies: 10. Immediate joiners preferred from this month, as all 10 positions are to be filled within two weeks.

3. Job Description:

▪ Counselling & Follow-up Calls:

Conducting regular counselling and follow-up calls with placed learners.

▪ Guidance & Motivation:

Guiding and motivating learners to continue in their jobs and handle workplace challenges.

▪ Tracker & Records:

Updating the mentoring tracker and maintaining proper records of calls and counselling sessions.

▪ Reporting:

Sharing regular updates with the reporting manager.

4. Reporting and Team

Reporting to Reporting Manager,

5. Work Location, Language Spoken

Mumbai – 5 positions; Assam – 2; Lucknow – 1; Pune – 1; Jammu – 1

Mumbai and Pune: Marathi, Hindi and English

Assam: Hindi, English and Assamese

Lucknow: Hindi and English

Jammu: Hindi and English

Candidates must be comfortable communicating with learners in the required languages for their assigned location.

6. Skill Set

Communication: Good communication skills in the languages required for the assigned location

Counselling & Motivation: Ability to listen, guide and motivate learners to handle workplace challenges

Computer Skills: Basic knowledge of MS Excel or Google Sheets for maintaining the mentoring tracker

Record Keeping & Reporting: Ability to maintain accurate records and share regular updates with the reporting manager

7. Grade & Salary

₹18,000 – ₹25,000 per month (Contractual)

8. Qualification & Experience

Graduate in any discipline from a recognised university. Candidates with a degree or diploma in Psychology, Counselling, Social Work, Education or a related field will be preferred.

9. KPI

▪ Updated mentoring tracker and call records (min 30/day)

▪ Candidate to ensure data Accuracy.

▪ Candidate need to pass in Audit Test

▪ Timely updates to the reporting manager

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits:

• Flexible schedule

Work Location: In person