Counsellor (Students & Staff)

Key Responsibilities

Counselling & Well-being

• Provide individual and group counselling to students and staff.
• Support cases involving emotional, personal, academic, work-related, or mental health concerns.
• Identify at-risk individuals and provide appropriate intervention, referral, and follow-up.
• Maintain confidentiality and counselling records in accordance with LKM requirements and College policies.

Student & Staff Engagement

• Plan and conduct mental health, wellness, and engagement activities for students and staff.
• Organise workshops, talks, wellness programmes, awareness campaigns, team-building activities, and other initiatives that support mental health and emotional well-being.
• Encourage participation and create opportunities that promote social connection, resilience, stress management, and a positive campus culture.
• Gather feedback and continuously improve well-being and engagement programmes.

Student Support

• Support student orientation, welfare, development, and campus engagement initiatives.
• Collaborate with Student Affairs, Academic, HR, and Management on student and staff well-being matters.
• Provide support in cases involving student welfare, personal crises, or disciplinary concerns where required.

Events & Coordination

• Coordinate wellness-related events, including planning, logistics, venues, materials, attendance, and documentation.
• Prepare activity proposals, budgets, reports, and post-event evaluations where required.
• Liaise with internal departments and external parties to ensure smooth programme implementation.

Reporting & Compliance

• Maintain accurate counselling, activity, and programme records.
• Prepare reports on counselling cases, wellness activities, and engagement initiatives.
• Ensure compliance with professional counselling ethics, confidentiality, and relevant regulatory requirements.

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Requirements

• Bachelor’s or Master’s Degree in Counselling, Psychology, or a related discipline.
• Must be a Licensed Counsellor registered with Lembaga Kaunselor Malaysia (LKM).
• Strong interpersonal, communication, and active listening skills.
• High level of empathy, professionalism, and ability to handle sensitive matters with discretion and confidentiality.
• Experience in a higher education environment, student support services, or student engagement activities is an added advantage.
• Ability to work collaboratively with academic, administrative, and student services teams.