Counselor

What you’ll do:

• Connect with inbound and assigned leads through calls, WhatsApp and email.
• Understand prospects' career goals, background and requirements.
• Counsel prospective students and recommend the right FINXL programme.
• Explain course curriculum, career outcomes, fees and batch schedules.
• Handle objections, answer queries and confidently move prospects towards enrolment.
• Follow up consistently and convert leads into admissions against monthly targets.
• Maintain accurate lead and follow-up records in the CRM.
• Build strong rapport with students and their families.
• Participate in counselling sessions, webinars and information sessions.
• Follow up with newly enrolled students during onboarding.
• Track calls, conversions, follow-ups and pipeline performance and report the same to the manager.

What we’re looking for:

• 0–2 years in BDE, inside sales, telecalling, admissions counselling or education sales preferred.
• Freshers with excellent communication and convincing abilities can apply.
• Bachelor's degree.
• Excellent spoken English and Hindi.
• Confident, persuasive and comfortable speaking to students/parents over the phone.
• Strong listening and counselling skills.
• Target-oriented and comfortable with sales.
• Ability to handle rejection and maintain consistent follow-ups.
• Good organisational skills and ability to manage multiple leads simultaneously.
• Basic knowledge of MS Office and CRM/lead-tracking tools

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person