COUNSELOR CUM RECEPTIONIST

• Greet and assist patients and attendants at the reception.
• Manage patient registration, appointments, calls, and enquiries.
• Counsel patients regarding recommended eye surgeries and explain the treatment process clearly.
• Explain surgery preparation, estimated costs, documentation, and scheduling as per hospital guidelines.
• Coordinate with doctors, nurses, OT staff, billing, and diagnostic departments.
• Follow up with patients advised for surgery and assist with scheduling.
• Explain pre-operative and post-operative instructions provided by the doctor.
• Maintain patient records and ensure accurate documentation.
• Handle patient queries and concerns professionally.
• Support the hospital in providing an excellent patient experience and meeting counselling/surgery coordination targets.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person