Count Team Supervisor

JOB LOCATION: Buffalo Thunder and Cities of Gold Casino’s

REPORTS TO: Bank Operations Director

DEPARTMENT: Bank Operations

FLSA STATUS: Full-time, Non-Exempt position.

TYPICAL WORK SCHEDULE (DAYS/HRS PER WEEK): TBD

JOB PURPOSE: To assist the Bank Shift Supervisor in carrying out his/her duties and responsibilities in performing slot and table hard and soft drop duties.

ESSENTIAL FUNCTIONS:

• Directly supervises count team clerks.
• Schedules work, reviews, and approve timesheets and leave requests.
• First level for handling problems initiates disciplinary action.
• Conducts interviews and handles hiring.
• Conducts performance appraisals and provides training for new employees.
• Signs out for keys and trolleys for slot machines and table drop.
• Opens machines and pulls, and sets out bill validators (BVD’s) and drop boxes.
• Counts cash and vouchers.
• Starts and stops hard and soft drop in the SMART System and enters machine numbers. Separates BVD cards by machine number.
• Generates reports by denomination from K-Scale computer program indicating machine number and actual drop amount, and prepares Electronic Gaming Device Report (transfer sheet).
• Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must be at least 21 years of age or older.

• Extensive knowledge of departmental SOP’s relative to hard count, security, surveillance, and Sports Bar.

• Extensive knowledge of the PGI Employee Handbook.

• Good knowledge of casino layout relative to location of slot machines/pit area.

• Ability to supervise and manage people, to plan and organize, and requires good communication skills.

• Skill in using computer, programs, K-Scale, and calculator.

• Good verbal and written communication skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED.

• 1 year casino count team member, plus 1 year supervisory in any field.

• College education may substitute for experience.

• Required to attend supervisory classes.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Standing-60% /Walking-35% /Sitting-5%; Casino/Count room setting.
• Exposure to noise and cigarette smoke.
• lifting/carrying up to 50 lbs.

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.