Counter Assistant

Overview
We are looking for a friendly, dependable, and customer-focused Counter Assistant to join our team in a busy local bakery in Northern Ireland. The ideal candidate will be passionate about great customer service, have an interest in baked goods, and be able to work efficiently in a fast-paced environment. You will serve customers at the counter, package freshly baked products, and ensure the shop is clean, well-stocked, and welcoming.

Working times: 30 hours across Monday to Saturday. Days off to be confirmed. Earliest start 8am with latest finish 6pm.

Job role

• Greet and serve customers in a warm, friendly, and professional manner
• Advise customers on product choices, including ingredients and allergens
• Operate the till system accurately and handle cash/card transactions
• Slice, bag, label, and package baked goods for sale or takeaway
• Set up attractive product displays and replenish stock throughout the day
• Maintain cleanliness of the counter, display areas, and customer seating (if applicable)
• Monitor product quality and remove items past their best
• Assist with stock rotation and checking deliveries against order sheets
• Follow food safety, hygiene, and health & safety procedures in line with UK standards
• Handle customer orders and pre-orders professionally and efficiently

Essential Skills and Qualifications:

• Excellent customer service and communication skills
• Basic numeracy and till operation skills
• Ability to work on your feet in a busy environment
• Good attention to detail when handling and packaging products
• Punctual, dependable, and team-oriented attitude
• Awareness of food hygiene and cleanliness standards
• Willingness to work Saturdays

Desirable Attributes

• Previous experience in a bakery, deli, café, or food retail setting
• Knowledge of bakery products
• Experience with allergen handling and food labelling

Pay: £12.71 per hour

Benefits:

• Company pension
• Employee discount

Ability to commute/relocate:

• Bangor BT19 7HB: reliably commute or plan to relocate before starting work (required)

Experience:

• customer Service: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person