Counter Associate

Job Summary
Zepeddie's Pizzeria is seeking a friendly and dependable Counter Associate to support guests at the front counter and keep service moving efficiently. This role includes taking orders, processing payments, preparing pickup orders, and assisting customers in a fast-paced pizza restaurant.

Responsibilities

• Greet customers and provide welcoming counter service.
• Take accurate dine-in, pickup, and phone orders.
• Enter orders into the POS system and process payments.
• Confirm pickup orders before handing them to customers.
• Answer basic menu questions and assist with selections.
• Keep the counter, dining area, and service stations clean.
• Restock cups, utensils, napkins, and other supplies.
• Communicate customer requests with the kitchen team.
• Assist coworkers during busy service periods.

Qualifications

• Previous cashier, counter-service, or restaurant experience is helpful.
• Strong customer-service and communication skills.
• Comfortable handling payments and using a POS system.
• Able to remain organized during high-volume periods.
• Reliable, punctual, and team-oriented.
• Ability to stand and move throughout the shift.

Benefits

• Competitive hourly pay plus potential tips.
• Flexible full-time and part-time scheduling.
• Employee dining opportunities.
• On-the-job training.
• Fast-paced restaurant environment.
• Opportunities to learn additional front-of-house duties.

About The Company
Zepeddie's Pizzeria is a Charlotte neighborhood pizza restaurant located on Nations Crossing Road in the Lower South End area. The restaurant serves New York-style pizza along with calzones, stromboli, sandwiches, and other menu items.

Pay: $16.00 - $19.00 per hour

Expected hours: 30.0 per week

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person