Counter Attendant

The Company

Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group’s focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators® Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip.

About the Role

Seaport Entertainment is looking for a Sales Associate/Barista to be based at Sadie’s Bakery. Sadie’s Bakery is a pop-up neighborhood bakery located in the historical cobblestone area of the Seaport. Sadie’s Bakery will offer a wide selection of breads, pastries, and cakes, as well as a selection of crafted coffee beverages. Reporting to the General Manager, the Sadie's Bakery Associate/Barista provides a seamless, welcoming experience for guests by explaining menu items, taking and processing orders, preparing and serving coffee, beverages, pastries, and other food items, handling payments, and maintaining a clean, organized, and well-stocked workspace.

What You Will Do

• Greet guests warmly, explain bakery and café offerings, provide product details, and assist with menu selections.
• Take orders accurately and enter preferences, modifications, allergens, and special requests promptly into the Point-of-Sale (POS) system.
• Prepare and serve coffee, espresso, tea, and other café beverages according to established recipes, quality standards, and presentation guidelines.
• Calibrate espresso machine, monitor extraction quality, and adjust settings throughout service to maintain consistent flavor and beverage standards.
• Steam and texture milk for hot and iced beverages, accommodate approved dairy alternatives, and finish drinks to presentation standards.
• Clean and maintain espresso machines, brewers, and bar tools throughout each shift, reporting equipment issues promptly.
• Prepare, package, and present bakery, pastry, grab-and-go, and other food items according to established standards.
• Set up service stations, replenish displays and counter supplies, separate allergens, date products, and follow First In, First Out (FIFO) standards.
• Coordinate with culinary, kitchen, and support teams to fulfill orders efficiently and maintain adequate product and supply levels.
• Process cash and electronic payments accurately, provide change and receipts, verify bill authenticity, and complete cash drops in accordance with established procedures.
• Maintain clean, organized counters, equipment, displays, and service areas in accordance with Health Department, food-safety, sanitation, handwashing, hygiene, and allergen-control standards.
• Address guest questions or concerns with a positive, solution-oriented approach and escalate issues when appropriate.
• Perform other duties as assigned and/or required by business needs.

About You

• At least one year of barista experience in a fast-paced environment is required; experience using a manual espresso machine is preferred.
• Previous bakery, café, retail food, or quick-service restaurant experience is advantageous.
• Knowledge of coffee, tea, beverage preparation, bakery products, and guest-facing product presentation.
• Strong communication, interpersonal, teamwork, and guest-service skills.
• Ability to multitask, manage time, and work efficiently under pressure in a high-volume environment while maintaining accuracy and product quality.
• Proficiency with POS systems, cash-handling procedures, and simple mathematical calculations.
• Basic food handling, preparation, cleaning, sanitation, allergen-awareness, and FIFO knowledge; a Food Handling License is preferred.
• Ability to follow recipes, production directions, safety procedures, and quality standards.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for long periods of time.

Compensation: $16.50 – 17 per hour plus tips

OUR BENEFITS

Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.

NOTICE TO THIRD PARTY AGENCIES

Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.