Country Freight Forwarding Sales Manager (Shenzhen)

Key Responsibilities

1. Sales Strategy & Business Development

• Develop and execute country sales strategy aligned with regional and global objectives.
• Identify new business opportunities across Air Freight, Ocean Freight, Contract Logistics, and Multimodal solutions.
• Expand the customer portfolio with a focus on strategic verticals (e.g., retail, technology, industrial, healthcare).
• Conduct market research to understand competitive landscape, pricing trends, and customer needs.

2. Customer Relationship Management

• Build and maintain strong relationships with key clients, including global and regional accounts.
• Lead high‑value negotiations, bids, and RFQ/RFP processes.
• Ensure exceptional customer experience through proactive engagement and issue resolution.

3. Sales Team Leadership

• Lead, coach, and develop the country sales team to achieve individual and team targets.
• Set KPIs, monitor performance, and drive a high‑performance sales culture.
• Provide ongoing training on products, pricing, value‑selling, and industry developments.

4. Financial & Commercial Management

• Own the country sales budget, revenue goals, and gross profit delivery.
• Ensure profitable business acquisition through disciplined pricing and margin management.
• Coordinate closely with finance and operations to validate costing, feasibility, and risk assessments.

5. Cross‑Functional Collaboration

• Work with operations, customer service, and product teams to ensure smooth onboarding and retention of accounts.
• Collaborate with regional product heads to align on capacity, service levels, and pricing strategies.
• Support digital product adoption and customer-facing technology initiatives.

6. Reporting & Analytics

• Track sales performance using CRM tools and prepare monthly/quarterly business reviews.
• Provide accurate sales forecasts and pipeline visibility to senior management.
• Analyze sales metrics to identify gaps, risks, and opportunities.

Qualifications & Requirements

Education & Experience

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
• 8–12+ years of experience in freight forwarding sales, including leadership responsibilities.
• Proven track record in selling Air/Ocean freight and integrated logistics solutions.

Skills & Competencies

• Strong negotiation and strategic selling skills.
• Deep understanding of international trade, INCOTERMS, and global logistics.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work in a fast-paced, cross-cultural environment.
• CRM proficiency (Salesforce, HubSpot, or similar).

Preferred

• Experience in APAC markets or multinational logistics companies.
• Existing network of global and regional freight forwarding customers, especially in High Tech, Semiconductors, Electronics and Aerospace verticals on Transpacific and Intra-Asia lanes.
• Knowledge of e‑commerce logistics or digital supply chain solutions.