Country Head (Shared Service)

Position Summary:

Reporting to the Senior Director, Global Shared Services, the Country Leader-Manila SSC will serve as a strategic business partner and member of the Global Shared Services Leadership Team contributing to the companies business strategy, direction, and overall success. This strategic role is a key member toward the continued building of a “Best in Class” Shared Services team.

The role encompasses comprehensive oversight of the Manila Shared Services team, including leadership of local operations such as HR, Finance, and Facility Management. The incumbent will provide leadership both directly to the site employees along with indirectly globally to ensure business targets are met through the implementation of our company values. Additionally, the leader is responsible for fostering a culture of continuous improvement and strong engagement.

Qualifications/Requirements:

• Bachelor’s degree required in Finance, Accounting , Business Administration, or related field; Advanced degree preferred.
• +10 Years progressive Management experience, 3-5 Years experience leading a Shared Services team for a large multi-national organization.
• Demonstrated experience in strategic planning, talent management, and organizational development.
• Strategic thinker with a track record of driving process improvements and operational efficiencies.
• Significant experience growing a Shared Services team and evidence of leading indirectly to obtain Stakeholder support for a global organization.
• Proven track record in employee relations, compliance, and policy development.
• Expertise in developing and implementing Business strategies aligned with business goals.
• Demonstrated track record of partnering with senior leaders to develop and implement strategic goals that produce measurable outcomes and drive business results.
• Exceptional leadership and people management skills, including the ability to motivate and inspire teams.
• Strong analytical and problem-solving abilities, with experience in using metrics to drive decisions.
• Excellent communication, negotiation, and conflict resolution skills.
• Cultural competence and the ability to manage diverse and cross-functional teams.
• Travel: Minimal international travel may be required