O
OmniQuest, Inc.
Coupa IT Support
1 month ago
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Important information
Contract type:
Permanent
Location:
Mandaluyong City, Metro Manila, Philippines
Work mode:
Hybrid
Published on:
15 September 2026
What they need
RESPONSIBILITIES
- Resolve issues raised by users within agreed SLAs
- Perform testing for change requests
- Assess impact of upgrades and perform relevant regression test
- Conduct root cause analysis for Problem Records when applicable
- Apply system configuration for changes or implementation of new capabilities
- Work with other CIT and business counterparts to address new requirements or fix integration issues
- Provide recommendations to improve processes or system performance
- Liase with Coupa for tickets that require Coupa’s attention
QUALIFICATIONS
- Bachelor's Degree / 4-year course graduate
- Business or computer science degree courses
- Fresh Graduates are welcome to apply
- With basic knowledge of COUPA support experience
- Coupa Certified is a plus
- Willing to work onsite
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