Courier Background Manager

About the role

We are seeking an experienced and results-driven Courier Background Manager to lead the acquisition and management of key accounts within Singapore's courier and last-mile delivery industry. This role is responsible for building and growing relationships with major logistics and courier companies such as SingPost, Ninja Van, J&T Express, DHL, Qxpress, and similar players, positioning our company's services as a trusted partner to these organizations.

Key responsibilities

• Achieve an annual sales target of $5 million in new business revenue from courier and logistics clients.
• Identify, prospect, and secure new business with courier and logistics companies operating in Singapore (e.g., SingPost, Ninja Van, J&T Express, Best Express, Qxpress, DHL).
• Build and maintain strong relationships with key decision-makers, including procurement, operations, and fleet/logistics managers at target accounts.
• Develop tailored proposals and pitches that address each client's operational pain points (e.g., manpower shortages, fleet capacity, last-mile delivery bottlenecks, seasonal peak support).
• Manage the full sales cycle — from lead generation and pitching to contract negotiation and closing.
• Serve as the primary point of contact for onboarded courier clients, ensuring smooth service delivery and high client satisfaction.
• Monitor industry trends, competitor activity, and regulatory changes affecting the courier/logistics sector in Singapore.
• Collaborate with internal operations to ensure service commitments to clients are met.
• Prepare regular sales pipeline reports, forecasts, and account performance reviews for management.
• Identify upsell and cross-sell opportunities within existing courier client accounts.

About you

• Bachelor's Degree in Business, Logistics, Supply Chain Management, or a related field.
• Minimum 4 years of B2B sales or business development experience within logistics and courier industries.
• Proven track record of achieving or exceeding sales targets of $5 million or more in annual new business revenue.
• Existing network or prior working relationships with companies such as SingPost, Ninja Van, or similar courier/logistics operators is highly advantageous.
• Strong understanding of the Singapore courier/last-mile delivery landscape.
• Excellent negotiation, communication, and presentation skills.
• Ability to manage multiple accounts and work independently in a fast-paced environment.

Note: Direct Hire Only. Recruitment agencies will not be entertained.