Course Advisor

About Stellar Learning

Stellar Learning is a global, education-focused organisation committed to delivering high-quality learning experiences and operational excellence across its associated entities, including the Engineering Institute of Technology (EIT).

The Engineering Institute of Technology (EIT) is one of the only institutes in the world specialising in engineering education and training. It is an exciting and dynamic global organization with staff located around the world. Our head office and campus are based in Perth and campuses in Melbourne and Brisbane. We have a growing team of contractors working remotely in the Philippines.

About the Role

We are seeking a Course Advisor to join the team at Stellar Learning, supporting initiatives and strategies to grow both EIT’s brand and enrolment numbers. You will work as an independent contractor for Stellar Learning, working up to 40 hours per week, Monday to Friday.

Due to our continued growth, we are looking for a positive, motivated and enthusiastic team member to join us in our growing Course Advisor team around the globe (we have team members based in South Africa, Australia, United Kingdom and the United States of America!).

You’ll be responsible for managing leads for our online and on-campus courses and will be an integral part of our marketing team.

Key Responsibilities

• Respond to enquiries from prospective students via phone, email, live chat, and online meetings.
• Provide detailed advice on EIT courses, admission requirements, fees, and study options.
• Consult with prospective students to understand their goals and recommend suitable programs.
• Manage a pipeline of leads and conduct timely follow-up activities.
• Assist prospective students with the application and enrolment process.
• Maintain accurate records within the CRM system.
• Build relationships with prospective students and provide exceptional customer service throughout the enrolment journey.
• Achieve individual and team targets.
• Participate in recruitment events, webinars, and promotional activities as required.
• Work collaboratively with academic and administrative teams to support student success.

Essential Experience

• Minimum 2 years' experience in sales, recruitment, customer service, admissions, student recruitment, or advisory roles.
• Proven ability to meet targets and manage a high volume of enquiries.
• Experience using CRM systems and maintaining accurate customer records.
• Strong consultative sales and relationship-building skills.
• Experience working in a fast-paced, customer-focused environment.

Essential Qualifications

• Diploma or bachelor's degree in business, Marketing, Education, Communications, or related field.
• Candidates with equivalent relevant experience will also be considered.

Essential Skills and Attributes

• Excellent verbal and written communication skills in English.
• Strong interpersonal and listening skills.
• Ability to engage and influence prospective students professionally and ethically.
• Excellent organisation and time management skills.
• High level of attention to detail.
• Strong computer literacy, including Microsoft Office and CRM systems.
• Ability to work independently and as part of a global team.
• Positive, proactive, and results-driven approach.

Desirable

• Experience in higher education, vocational education, or student recruitment.
• Knowledge of engineering, technology, or technical education programs.
• Experience working in an international education environment.
• English language proficiency

What We Offer

• Opportunity to work with a globally recognised education provider.
• Collaborative and supportive team environment.
• Professional development opportunities.
• Competitive salary and performance-based incentives.

Job Types: Full-time, Fixed term

Pay: Php400.00 - Php450.00 per hour

Benefits:

• Work from home

Application Question(s):

• Do you have knowledge of the CRICOS/Higher Education and/or Vocational sectors in Australia?

Education:

• Bachelor's (Required)

Experience:

• sales, customer service, admissions, student recruitment: 2 years (Required)
• using CRM systems and maintaining accurate customer records: 2 years (Required)

Work Location: Remote