Course Manager - Learning & Development

Job Description & Responsibilities:

As a Course Manager in the L&D team, you will support the L&D leadership in building our workforce of the future and driving initiatives to reimagine learning in anticipation of the changing business needs, from strategy to execution.

Specifically, you will:

• Design and develop projects or curricula that meet the learning needs of the practice, incorporating innovative learning solutions and AI-driven tools where appropriate.
• Identify course objectives and create high-level design documents with sponsors to ensure expectations are met.
• Oversee the effectiveness and quality of projects, curricula, and programs sponsored by key stakeholders and partners within the Line of Service (LoS).
• Research and provide insights into the latest L&D trends , including AI and emerging practices, for potential adoption in the local environment.
• Contribute to the initiation and implementation of innovative learning solutions , including leveraging AI and other technologies.
• Support the development of the L&D team in fit-for-future capabilities, emphasizing AI literacy and the application of innovative methodologies.
• Contribute to and support the implementation of L&D strategic projects with a focus on improving learning outcomes and efficiencies.
• Ensure the most effective design techniques and delivery mediums are employed , including blended and virtual learning approaches.
• Respond to key stakeholder concerns and interests as needed.
• Plan, monitor, and control costs related to projects or curricula effectively.

Requirements:

The candidate is expected to meet the following requirements:

• In-depth experience in training design, development, and delivery (minimum 5 years).
• Extensive project management experience .
• Ability to build and maintain relationships with People Organisation colleagues and key stakeholders.
• Strong analytical and problem-solving skills .
• Excellent written and oral communication skills in both English and Chinese.
• Ability to work well both independently and within a diverse team .
• Technologically curious and eager to explore new ways of working, including AI-driven learning solutions.
• Flexible in response to ad hoc changes in responsibilities.

Key Personal Attributes:

In addition, the candidate should demonstrate the following personal attributes:

• Courage and integrity in all dealings.
• Commitment to continuous self-development and staying informed about current learning and development trends, including AI and innovative technologies.
• Ability to manage projects efficiently ; planning and executing work in accordance with client requirements and professional standards.
• Open-mindedness , agility with change, and a practical approach to problem-solving.
• Effective communication with impact and empathy .
• Actively shares ideas and knowledge , fostering innovation.
• Passionate about client service and committed to team success.
• Works diligently to build and sustain relationships .