Course Supervisor

About the role

The basic function of the Course Supervisor is to ensure the daily operations of Ziptrek are running smoothly, safely and efficiently, while maximising guest and employee experience. Course Supervisors act as a mentor and manager to their assigned Guide groups. The course supervisor will assume a management role in the absence of the Course Manager and the Site Director.

Key responsibilities

• Daily opening procedures including course opening and inspections
• Maintaining all aspects of course operations including structures, documentation, equipment and vehicles
• Supporting, mentoring and training the guiding team to highest level of customer service and guest experience

About you

• 3 + years relevant guiding experience at heights, ideally with at least 1 year in a ziplining company
• Leadership skills - 1 year previous experience in a lead, supervisor or manager role
• An understanding of health and safety risk management especially at heights and in an outdoor environment
• Physically active with the ability to lift 45 kgs
• Intermediate computer skills
• Must be available to work weekends and public holidays
• Pre-hospital Emergency Care Certificate or relevant first aid qualification - this is a pre requisite and must be acquired by the candidate prior to sign off from training - there must be a minimum of 9 months left on cert upon start date

Benefits

• Your own training and development budget allocation
• Minimum hours of 30 per week
• Recreation and wellness allowance
• Birthday off after 2 years of continuous service
• Staff discounts at multiple outdoor gear stores

About us

NZ's #1 zipline company looking for superstars to join the team. The positions are full-time and permanent.