Course Support 2

nDepth Security is seeking Course Support 2 to deliver and support classified courses in accordance with the Statement of Work (SOW). They will lead assigned offerings, apply established classroom and laboratory procedures, support course preparation and closeout, and resolve moderately complex student and lab workflow issues within authorized instructor permissions. This role works with content developers, instructional designers, configuration management, CMS administrators, system administrators, network support, quality assurance/testing, and security personnel to maintain course readiness and use of current, Government-approved content. They provide actionable feedback while protecting assessment integrity and escalating issues outside authorized permissions through Government-approved channels.

Work Schedule

Courses operate Monday through Friday, 7:00 a.m.–6:00 p.m. Contract core hours are 10:00 a.m.–2:00 p.m.

Essential Responsibilities

• Serve as lead instructor for assigned offerings when directed; help standardize instructional delivery and classroom/lab procedures.
• Deliver advanced technical instruction, explaining tradecraft decisions and operational risk without providing prohibited solution paths or inappropriate assessment assistance.
• Troubleshoot moderately complex student and lab/exercise issues; coordinate escalations with LMS, system administration, network, and QA teams; document outcomes in Government-approved systems.
• Review manual or automated grading and assessment behavior as applicable; identify recurring issues, supply reproducible evidence, and help validate fixes.
• Maintain familiarity with course maps, schedules, and approved baselines; coordinate updates with configuration management and course development teams.
• Review student performance and feedback trends; recommend clarifications to courseware and labs consistent with the SOW.
• Contribute accurate, consolidated instructor input to end-of-course reports, issue logs, and improvement recommendations.
• Protect assessment integrity and comply with enhanced handling requirements; promptly report testing irregularities or potential compromise indicators.

Required Security Clearance

Active TS/SCI with Polygraph.

Required Education And Experience Candidates must meet an applicable education/experience pathway:

• Master’s degree in Computer Science, Cyber Engineering, Information Systems, Information Technology, Education/Instructional Technology, Electrical Engineering, Mathematics, or a related field, plus six (6) years of relevant experience; OR
• Bachelor’s degree in one of the listed or related fields, plus eight (8) years of relevant experience; OR
• Associate’s degree (or 18 semester hours of related military coursework/training), plus ten (10) years of relevant experience; OR
• At least six (6) months of FORGE/HAMR (CYBR4600) teaching experience within the last two (2) years; OR
• High school diploma/GED plus twelve (12) years of relevant experience.

In Addition, The Specified Instructional Experience Requirement Is

• At least five (5) years of teaching FORGE, HAMR (CYBR4600), or discontinued equivalent courses, with teaching activity within the last two (2) years; OR
• Certification as a T50 Exploiter Trainer within the last two (2) years and five (5) years of IO or EA experience.

Preferred Qualifications

• Formal classroom instruction experience or formal instructor training, such as a graduate degree in education or state teaching certification.
• Experience developing scenarios and interactive virtual learning modules using tools such as VMware vSphere/vCenter, Moodle, Captivate, Camtasia, Articulate, or equivalent platforms.
• Five (5) years of engineering, design, development, deployment, operations, training, or maintenance experience with Microsoft Windows, including device drivers and kernel-level development or modifications.
• At least three (3) years of systems engineering experience using programming or markup languages such as Python, HTML, or Perl.
• Experience creating and configuring virtual hosts and networks using a virtual machine manager (such as VMware vSphere/vCenter) to develop realistic training scenarios.

Equal Employment Opportunity

nDepth Security is committed to equal employment opportunity and considers qualified applicants without regard to legally protected status, consistent with applicable law.