Courtesy

Job Purpose:

• The Courtesy Clerk at Hugo's Family Marketplace plays a crucial role in ensuring a positive shopping experience for customers by providing exceptional service, maintaining store cleanliness, and assisting with various tasks to support the efficient operation of the store.

Key Responsibilities:

• Bag groceries in accordance with store policy to ensure items are packed safely and efficiently.
• Demonstrate the ability to lift up to 50 pounds as needed for bagging and carrying groceries.
• Assist customers by carrying out groceries to their vehicles when requested.
• Retrieve grocery carts from the parking lot, ensuring they are available for customer use and organized according to store policy.
• Collaborate effectively in a team environment to maintain a smooth workflow and support fellow team members.
• Maintain cleanliness and organization within the store to provide a welcoming environment for customers.
• Provide friendly and courteous customer service, addressing customer needs and inquiries promptly.
• Exhibit reliability and punctuality to ensure consistent coverage and support for store operations.
• Communicate clearly and effectively with customers and team members to facilitate a positive shopping experience.
• Demonstrate a willingness to learn new tasks and procedures to enhance service delivery.
• Pay close attention to detail to ensure accuracy in all tasks and adherence to safety protocols.
• Maintain physical stamina to stand for extended periods and perform tasks involving lifting and moving items.
• Uphold safety awareness to prevent accidents and ensure a safe environment for customers and staff.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education:

• No formal education required
• High school diploma or GED preferred

Required Experience:

• No specific experience required

Preferred Experience:

• Previous retail experience is a plus but not required

Required Skills and Abilities:

• Friendly customer service
• Reliable and punctual
• Strong communication skills
• Team-oriented mindset
• Willingness to learn and adapt
• Attention to detail
• Physical stamina for standing and lifting tasks
• Safety awareness