CPIC Operator/Records Reviewer

Brand new detachment. Big community impact. We’re hiring civilian staff to help keep things running smoothly. Join the team behind the badge!

The City of Pitt Meadows is hiring a CPIC Operator/Records Reviewer to maintain information in the Police Records Information Management Environment (PRIME) as well as the Canadian Police Information Center (CPIC) terminal, to ensure accurate dissemination of information with the various policing databases. This is an exciting opportunity to join our new RCMP detachment in a small-town community.

Reporting to the Manager of RCMP Support Services, this position involves moderately complex work updating and maintaining CPIC entries while ensuring entries and information is accurate through routine audits; sending, receiving and actioning CPIC narrative messages; maintaining occurrence files in PRIME and assigning appropriate UCR codes in accordance to policy-reviewing Master Name Index (MNI) entries for duplication and discrepancies; performing switchboard and other front counter duties; and preparing dispatch tickets. This position exercises considerable independent judgement, while referring more complex issues to a superior who also reviews work for conformance and effectiveness.

Regular working hours are Monday to Friday from 8:30am to 4:30pm with a 35-hour workweek.

QUALIFICATIONS

• Completion of Grade 12, including or supplemented by Police related courses that may include PRIME, UCR and CPIC Query and CPIC Maintenance courses, plus sound related experience, preferably in an RCMP detachment; or an equivalent combination of training and experience.
• Sound knowledge of the procedures used in operator CPIC computer equipment, Master Name Index, and PRIME system.
• Sound knowledge of UCR and OSR code systems, and other applicable Federal and Provincial Statutes enforced by the RCMP.
• Working knowledge of the Criminal Code of Canada and other applicable statutes.
• Ability to prepare, maintain, process, and review a variety of materials to ensure requirement information is complete and accurate.
• Excellent communication and customer service skills, with sound knowledge of business English.
• Experience transcribing verbatim audio and/or video statements will be considered and asset.
• Preference will be given to candidates with an active RCMP Enhanced Reliability Security Clearance.
• Please note, an active RCMP Security Clearance is required by the start date and the ability to maintain this clearance is a condition of employment.

WHAT WE OFFER

• CUPE Pay Grade 15, Step 1 - $31.44 per hour.
• Substantial benefits package; including extended health, dental, eye, and paramedical coverage.
• Enrolment in our Municipal Pension Plan.
• Vacation matching may be available for candidates coming from a current unionized employer.
• Professional development opportunities and participation in the City’s continuous learning, education, and development programs.
• Free gym membership.
• Free employee parking.
• An excellent opportunity to be a part of something new and help shape the future of policing in the City of Pitt Meadows!

READY TO APPLY?

Submit your application package (PDF format preferred) to the link below including:

• Cover letter
• Resume
• HRMIS number

Pay: From $31.44 per hour

Expected hours: 35.0 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site gym
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Licence/Certification:

• RCMP Enhanced Reliability Clearance (required)

Work Location: In person