Creatives Production Coordinator (Project Manager) | Work from Home

Role Summary/Purpose:

The Production Coordinator is a hybrid role that combines responsibilities of project management and quality assurance (QA) coordination. This role ensures that creative deliverables are managed effectively and meet defined quality standards. In partnership with creative team leads and the Production Lead will manage creative projects, coordinate team tasks, communicate project requirements, assign resources, monitor timelines and team workload, oversee QA processes, and facilitate collaboration among offshore and onshore teams.

Essential Responsibilities:

• Validate each project request for completeness and ensure source files; specifications and other project related items are in the request.
• Serve as the primary point of contact between offshore team members and stakeholders for project requirements, updates, and feedback to ensure deadlines and milestones are met.
• Develop, maintain, and monitor project schedules, ensuring deadlines and milestones are met.
• Coordinate assignments, track progress, and facilitate daily/weekly standups or check-ins.
• Work closely with team leads to allocate resources and manage project and task prioritization.
• Oversee the QA process by establishing test plans, reviewing test cases, and ensuring adherence to quality standards and best practices.
• Facilitate defect triaging, reporting, and resolution in collaboration with development and QA teams.
• Prepare and communicate regular project deliverables, QA, and team work performance status reports.
• Identify process improvements and recommend tools/practices to enhance team productivity and product quality.
• Ensure proper documentation of requirements, test results, and process updates.
• Support onboarding and training of new offshore team members on production processes and quality standards.

Qualifications/Requirements:

• 5+ years of experience in project management, influential leadership of non-direct reports, QA coordination, or a related field (agency, software or digital production preferred).
• Working knowledge of Project Management, CRM or Workflow platforms, such as Adobe Workfront required
• Intermediate knowledge of Adobe Creative Cloud, FIGMA required
• Familiarity with Agile/Scrum methodologies and tools (e.g., JIRA, Trello, Asana).
• Experience in implementing or managing QA practices and test case management.
• Strong organizational and time management skills, with the ability to coordinate multiple competing priorities.
• Excellent communication skills (written and verbal) in English.
• Ability to work effectively with distributed/remote teams across different time zones.
• Amenable to work under a third party agency.
• Amenable to work full time from 8:00PM to 5:00AM PHT.
• Reside within 100km proximity distance that can be traveled by land at most 4 hours from Alabang, Muntinlupa City.

Desired Characteristics:

• Creative, assertive, and outgoing personality
• Clear and articulate verbal and written communication skills
• Ability to think strategically and creatively
• Extremely detailed oriented and organized
• Ability to manage multiple projects simultaneously
• Thrives in a fast-paced environment
• Self-motivated with ability to work with minimal supervision while maintaining focus and productivity to meet deadlines
• Exceptional work ethic
• Enthusiastic towards colleagues and clients
• Ability to inspire and motivate a diverse team toward a common goal
• Must be highly articulate with excellent client-facing skills
• Excellent relationship management skills
• Phenomenal organizational skills
• Outstanding presentation skills
• Must have the ability to manage projects from initiation through completion, working with a range of personalities and needs
• Demonstrated ability to use independent judgment in high stakes situations
• Critical thinking skills
• Conflict resolution and problem-solving skills
• Thorough understanding of the creative process and detailed knowledge of level of effort required for various deliverables