Creator Relationship Manager

Objective Increase creator activation, retention, repeat posting frequency, and long-term GMV contribution.

Key Responsibilities Top Creator Management

• One-on-one communication with top creators
• Monthly performance review
• Livestream planning support
• Campaign participation coordination

Creator Retention Program

• Repeat posting follow-up
• Repeat livestream activation
• Creator incentive communication
• Creator challenge participation management

Community Management

• Management of creator communication groups
• Dedicated private Viber groups for Top Creators
• Exclusive campaign announcements
• Product launch updates
• Monthly creator engagement activities

Creator Growth Support

• Performance tracking
• Content feedback
• Campaign recommendations
• Sales improvement guidance