Creche Administrator

Job Title: Childcare Administrator
Reporting To: Manager/Owner
Location: Ravens Mill, Rolestown. Swords Co.Dublin
Employment Type: Part-Time
Hours: 25-30 hours
Salary: €15-€16.50

Role Overview

The Childcare Administrator is responsible for supporting the smooth and efficient day-to-day administration of the childcare setting. The role involves maintaining accurate records, supporting parents and staff with administrative queries, managing childcare systems and ensuring that required paperwork and documentation are kept up to date.

The Administrator will work closely with the Manager and childcare team to ensure the setting operates efficiently and provides a welcoming and professional service to children, families and staff.

Key Responsibilities Administration & Records

• Maintain accurate and up-to-date child records and registration information.
• Assist with new child registrations, enrolments and settling-in arrangements.
• Ensure all required parent/guardian forms and documentation are completed and stored appropriately.
• Maintain staff records and assist with onboarding and staff documentation.
• Keep records organised and confidential in line with GDPR requirements.
• Assist with preparing documentation and records for inspections and compliance purposes.

Childcare Systems

• Maintain and update information on childcare management systems, including Little Vista and relevant government childcare platforms.
• Assist with NCS and ECCE administration, including checking registrations, attendance and required information.
• Follow up with parents where information, forms or documentation are outstanding.
• Assist with invoices, attendance records and other administrative tasks as required.

Parent Communication

• Act as a friendly and professional point of contact for parents regarding administrative queries.
• Respond to emails, phone calls and messages in a timely manner.
• Send parents relevant information, forms, reminders and updates.
• Assist with enquiries regarding registration, attendance, fees, ECCE, NCS and childcare arrangements.
• Maintain a welcoming and professional relationship with families.

Staff Support

• Assist the Manager with staff administration, including rotas, attendance records and documentation.
• Help organise staff meetings, training records and other administrative requirements.
• Support the Manager with general day-to-day administrative tasks.

Compliance & Confidentiality

• Handle all children's, family and staff information with strict confidentiality.
• Follow the setting's policies and procedures at all times.
• Ensure documentation is maintained in accordance with relevant childcare regulations and requirements.
• Report any concerns or issues to the Manager promptly.

General Duties

• Answer telephone calls and respond to emails.
• Manage general filing and office organisation.
• Order or monitor office supplies where required.
• Assist with newsletters, notices and parent communications.
• Support the Manager with projects and tasks as required.
• Maintain a clean, organised and professional administrative area.
• Carry out any other reasonable duties associated with the role.

Skills & Experience

The successful candidate should have:

• Strong organisational and administrative skills.
• Excellent communication and interpersonal skills.
• A friendly, professional and approachable manner.
• Good attention to detail.
• The ability to work independently and as part of a team.
• Good computer and IT skills.
• The ability to manage confidential information appropriately.
• Experience working in an office, childcare or administrative environment is desirable.
• Knowledge of the early years sector, ECCE and NCS is desirable but not essential.

Personal Qualities

We are looking for someone who is:

• Reliable and organised.
• Friendly and approachable.
• Professional and trustworthy.
• Patient and understanding when dealing with parents and staff.
• Proactive and able to use their own initiative.
• Flexible and willing to support the wider childcare team.
• Committed to maintaining high standards of care, communication and administration.

Safeguarding & Child Protection

All staff are expected to follow the setting's Child Safeguarding Statement, Child Protection and Welfare Policy and all relevant policies and procedures.

The Administrator has a responsibility to maintain confidentiality and to immediately report any safeguarding or child welfare concerns to the Manager/Designated Liaison Person in accordance with the setting's procedures.

Garda Vetting & Requirements

The successful candidate will be required to complete all relevant pre-employment checks, including Garda Vetting where applicable, and provide any documentation required by the childcare setting.

Pay: €15.00-€16.50 per hour

Benefits:

• Childcare
• On-site parking

Education:

• Leaving Certificate (preferred)

Experience:

• Childcare Administration: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (preferred)

Work Location: In person