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Credentialing Coordinator

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Onsite

Credentialing Coordinator

VIVA HEALTH

Credentialing Coordinator

Skills

Testing & QA

21 days ago

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Important information


Contract type:

Permanent

Location:

Birmingham, AL, USA

Work mode:

Onsite

Published on:

2 October 2026

What they need


Credentialing Coordinator

Location: Birmingham, AL

Work Schedule: Mostly Remote - after a 2-4 week onsite training period at our downtown Birmingham office, this position can transition to work mostly remote, with occasional onsite days. The successful candidate must reside within a reasonable travel distance of Birmingham.

Why VIVA HEALTH?

VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.

VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan, receiving a 5 out of 5 Star rating - the highest rating a Medicare Advantage Plan can achieve and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.

Benefits

  • Comprehensive Health, Vision, and Dental Coverage
  • 401(k) Savings Plan with company match and immediate vesting
  • Paid Time Off (PTO)
  • 9 Paid Holidays annually plus a Floating Holiday to use as you choose
  • Tuition Assistance
  • Flexible Spending Accounts
  • Healthcare Reimbursement Account
  • Paid Parental Leave
  • Community Service Time Off
  • Life Insurance and Disability Coverage
  • Training and Development Programs to develop new skills and reach career goals

See more about the benefits of working at Viva Health - https://www.vivahealth.com/careers/benefits

Job Description

The Credentialing Coordinator is responsible for credentialing and re-credentialing practitioners, ancillary service providers and allied health professionals to ensure their qualification to participate in VIVA HEALTH’S provider network. The Credentialing Coordinator will serve a primary role in receiving and incorporating provider data appropriately into the provider set-up workflow process. This position will act as a resource for provider data integrity, provider file management and network development.

Key Responsibilities

  • Receive, interpret and incorporate Council for Affordable Quality Healthcare (CAQH) provider data into the credentialing, re-credentialing, and provider data auditing process.
  • Use CAQH data and credentialing software findings to make credentialing decisions regarding providers.
  • Analyze trends in monthly credentialing data to forecast workload for CAQH.
  • Communicate with internal departments to ensure quality assurance findings related to providers are reviewed and acted upon accordingly.

REQUIRED QUALIFICATIONS :

  • Bachelor's Degree or equivalent experience in credentialing
  • 3 years of experience in credentialing
  • Ability to analyze and solve problems related to credentialing of providers and facilities
  • Proficient in manipulation of data to report statistical information to several of departments
  • Ability to work independently, research and resolve processing issues in a timely manner with little to no supervision
  • Organized, detail oriented, and skilled at multi-tasking
  • Demonstrate excellent customer service skills through written and verbal communication
  • Proficient in the Microsoft Office suite of products
  • Knowledge of credentialing software, CAQH, CMS, NCQA guidelines, and JCAHO regulations

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