Credit and Collection Associate

Job Summary

We are looking for a detail-oriented and results-driven Credit & Collection Associate to manage accounts receivable, billing, credit monitoring, and collection activities. The role is responsible for ensuring timely collections, accurate customer accounts, proper reconciliation, and effective resolution of billing and payment concerns.

Key Responsibilities

• Monitor customer accounts, credit limits, payment terms, and outstanding balances.
• Prepare and verify invoices, statements of account, official receipts, and other billing documents.
• Conduct timely follow-ups and collection activities for current and overdue accounts.
• Maintain and monitor Accounts Receivable aging and collection reports.
• Apply and reconcile customer payments and investigate account discrepancies.
• Coordinate with customers and internal departments to resolve billing, payment, and account concerns.
• Assist in evaluating credit applications and recommending credit limits or payment terms, as assigned.
• Monitor overdue and high-risk accounts and escalate collection concerns when necessary.
• Prepare collection forecasts, account schedules, and other reports as required.
• Assist with month-end closing, audits, and related accounting requirements.
• Ensure proper documentation and compliance with Company policies, accounting standards, and applicable tax regulations.
• Perform other related accounting, credit, collection, and administrative duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2–3 years of experience in Credit & Collection, Accounts Receivable, or related accounting functions.
• Experience in distribution, trading, or manufacturing is an advantage.
• Familiarity with accounting software/ERP systems such as QuickBooks, SAP, or similar.
• Proficient in Microsoft Excel and MS Office.
• Knowledge of VAT and withholding tax is an advantage.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and negotiation skills.
• Detail-oriented, proactive, and able to work independently and with a team.
• Ability to manage multiple accounts, priorities, and deadlines effectively.