Credit Collection

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Role: Associate Manager-Collection

Location: Dwarka, Delhi

What You?ll Do:

• Responsible for ensuring that all necessary documentation related to credit claims is accurate, complete, and submitted in a timely manner. This involves reviewing invoices, receipts, and other supporting documents to initiate the claims process.

• To maximize the recovery of outstanding debts. This may involve developing and implementing effective collection strategies, negotiating with debtors, and setting up payment plans when necessary to recover outstanding amounts.

• To reduce the aging of accounts receivable by closely monitoring payment timelines, following up on overdue accounts, and taking appropriate actions to accelerate collections.

• To ensure the efficient functioning of the credit collection department, the Head may need to identify and implement process improvements. This could involve streamlining procedures, utilizing technology for automation, and enhancing the overall efficiency of the team.

• The Credit Collection Head should work to minimize disallowances by ensuring that all submitted claims meet the necessary criteria and compliance standards.

• Effective communication and coordination with various stakeholders are crucial aspects of this role. This includes liaising with government agencies, corporate clients, and TPA's to resolve issues, address queries, and facilitate the processing of claims and cashless payments.

• Submission of Claims and Query Handling

• In cases where cashless payments are involved, the Head should work to expedite the recovery process and ensure that all necessary approvals and authorizations are obtained.

What We Are Looking For:

• MBA with 8 years of experience in Credit collection, Recovery and Liasioning
• Basic computer operations (Typing, Email, MS-office usage)
• Strong communication skills, both oral and written.
• Proven team leadership skills with the ability to work effectively in a highly collaborative team environment.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment