Credit Collections Consultant

Recruiter: Isilumko Staffing (JHB)

Job Ref: 182188

Date posted: Wednesday, July 29, 2026

Location: Sandton, South Africa

SUMMARY: POSITION INFO: Key Responsibilities Contact customers regarding outstanding accounts and negotiate suitable repayment arrangements. Ensure collections are conducted in line with company policies and regulatory requirements. Deliver exceptional customer service while maintaining professionalism and empathy. Accurately capture customer interactions and payment commitments. Meet individual and team collections targets and performance metrics. Resolve customer queries and escalate complex matters where required. Maintain confidentiality and handle sensitive customer information responsibly.