Credit Control

Role & responsibilities

Job Title Credit Control Department: Finance & Accounts Experience: 3 – 8 years Location: Mulund (HO) Role Summary The Credit Control & Collections professional will be responsible for managing customer credit, overseeing collections, ensuring timely accounting of receipts, minimizing overdue and bad debts, and coordinating with internal teams, banks, and customers to ensure smooth financial operations. Key Responsibilities Credit Control & Sales Order Approval • Authorize dispatches in line with Sales Order (SO) terms, approved credit limits, and customer ledger status (overdue/due). • Approve Sales Orders after verifying customer credit limits and pending outstanding balances. • Review and approve creation of new customer codes after verification of KYC and required statutory documents. Collections & Outstanding Management • Prepare weekly Outstanding (OS) MIS and circulate to management and sales teams. • Conduct weekly review meetings with the sales team to analyze overdue, due outstanding, and forecast collections. • Follow up with sales and collection teams to achieve monthly and weekly collection targets. • Send customer outstanding statements as per defined timelines. • Forecast month-wise collection plans and review performance on a weekly basis. • Ensure bad debts are kept at a minimum through proactive monitoring and follow-ups. Accounting & Compliance • Ensure accurate accounting of customer payments to the correct accounts. • Monitor suspense accounts and ensure no unknown or unadjusted credits remain. • Ensure timely accounting of credit notes and sales returns. • Coordinate submission of required documents to customers for payment processing. LC & Banking Coordination • Handle Inland and Export Letters of Credit (LC), including document lodgment. • Track courier movement of LC documents. • Coordinate with banks, consultants, and customers for smooth LC processing and realization. Customer & Legal Coordination • Address and resolve customer queries related to payments, outstanding, and documentation to ensure customer satisfaction. • Assist the legal team in documentation and follow-ups related to customer accounts and recoveries. Skills & Competencies • Strong understanding of credit control, collections, and receivables management. • Sound knowledge of accounting principles and customer ledger management. • Experience in handling Inland & Export LCs. • Good communication and coordination skills with sales, customers, banks, and consultants. • Strong analytical and MIS reporting skills. • Ability to handle pressure and meet collection targets.