Credit Control Executive

Responsibilities

• Ensure tenants made payment before due date and notify tenants through letters, emails or telephone call with regards to out-standing
• Process monthly billing documents such as invoices, credit / debit notes, official receipts, statemen tor account and etc.
• Update master listing for monthly reporting purposes
• Process all payments received into accounting system according to Standard Operating Procedures
• Ensure invoices and reminder letters are mailed to tenant on timely basis
• Handle debtor enquiries and take appropriate action to resolve the issue
• Meeting up with tenants with regards to unpaid balances and alert the Management on aging status
• Communicate effectively with relevant department to ensure collection efficiency
• Manage the department filing system and ensure all documents are filed accordingly
• Support overall Credit Control operations
• Execute any other job responsibilities as and when required by the superior or any other persons designated by the Company

Requirements

• Diploma / Degree in Accounting / Banking or any equivalent qualification
• At least 3 years of working experience in Credit Control for retail industry
• Able to converse clearly and concisely over the phone
• Excellent interpersonal, written and follow through skills
• Proficient in using MS Office, MS Excel, MS Outlook & MS PowerPoint as tools in preparing proposal, analysis and reporting