Credit Control Executive

We are seeking a Credit Control Executive to be responsible for managing credit control and accounts receivable (AR) functions, ensuring timely collections, accurate reporting, compliance with company policies, and effective coordination with Sales and Admin teams.

RESPONSIBILITY AND DUTIES:

• Monitor and manage the credit control function and Accounts Receivable (AR) portfolio across all parks and service segments.
• Drive, monitor, and follow up on timely monthly collections of payments (cash, auto debit, credit card, instalment plans, Moto).
• Implement and continuously improve the auto debit and instalment collection mechanisms.
• Verify and ensure AR collections are accurately recorded and maintained in the system by the Admin Department.
• Conduct monthly AR aging reviews with the Finance Manager and report on collection performance.
• Collaborate closely with the Sales and Admin teams to ensure all collection-related terms and matters are clearly communicated and agreed upon in advance.
• Review and prepare monthly AR and other credit control-related reports (by park, by aging category).
• Analyze overdue trends and propose mitigation actions.
• Support the forecasting of cash inflows based on collection trends.
• Ensure all collection activities comply with company policies and Standard Operating Procedures (SOPs).
• Escalate delinquent cases promptly for management or legal review.
• Perform bank reconciliations for UC and Ipoh.
• Establish communication and email standards for credit control correspondence and documentation.
• Maintain proper housekeeping of all AR records in Data pool (Brown File vs System).
• Perform any other ad hoc tasks as assigned by the Head of Department (HOD).

REQUIREMENTS & QUALIFICATIONS:

EDUCATION LEVEL & MAJOR

• Candidate must possess at least a Diploma or Degree in Accounting, Finance, or related discipline.

YEARS OF EXPERIENCE

• Minimum 1 years in credit control, AR or collection.

REQUIRED LANGUAGE

• Bahasa Malaysia, English & Chinese is an added advantage. (Require dealing with Chinese speaking clients).

REQUIRED SKILLS

• Proactive and energetic personality with strong financial discipline and cash flow awareness.
• Emotionally intelligent with excellent digital communication and negotiation skills.
• Strong attention to detail and operational sharpness.
• Data-driven and proficient in Excel and reporting tools.
• Familiarity with accounting or ERP systems is an added advantage.
• Proficient in Excel, experience in ERP/SAP is added as an advantage.

WORKING HOURS & OFF DAY

• Monday to Friday

Some of the Perks of Working with Us:

• Fast Career Growth!
• Annual Performance Bonus payout twice a year& Increment.
• Medical, Optical & Dental Benefits.
• Unlimited Refreshments – Enjoy a well-stocked pantry!
• Comprehensive Insurance – GHS & Group Personal Accident coverage.
• Education Sponsorship – Invest in your future.