Credit Control Executive

Our Company is currently expanding! We are looking for aspiring individuals to join our team as a Credit Control Executive. You play an important role in supporting credit control related activities. What you can look forward to:

• Attractive Performance Bonus
• Performance appraisal twice a year
• Dental/Body-checkup/Optical Benefits

Job Responsibilities

• Daily updating of receipt bank books with collections.
• Ensure all payments are verified and updated by Finance.
• Identify unknown receipt payments and notify Finance to update.
• Manage the timely and effective collection of all outstanding and payment within credit term.
• Matching Official Receipt at each debtor account in system.
• Monitor and recover account receivables, minimize bad debt write off and achieve target.
• Accountable to approach customers for payments of upcoming outstanding or overdue outstanding by way of phone-calls, send reminder email.
• Responding and resolving customer queries and problems in relation to invoice payments promptly.
• Excellent in communicate with various departments to resolve customer’s issues in an efficient yet friendly manner.
• Establish policies that follow customer service best practices while ensuring customers submit payments on time.
• Creating and maintaining effective payment procedures and policies.
• To escalate and work with manager & sales team to resolve customers disputes & late payment.
• To unblock those overdue debtor account according to Term / Limit SOP to enable order release smoothly.
• Prepare Weekly Aging Report to highlight any payment issues to management and the sales team.
• Preparing and sending credit notes to customer.
• Forward account statements to customer before 05th of the month.
• Reprint invoice and statement as per customer request.
• Preparing reports on monthly credit reports, and relevant statistics for Managements review.
• Ensure invoice & credit note amount has captured correctly in correspondence Ledger Account.
• Housekeeping for existing debtor account has no transaction incurred > 1 year annually.
• Responding on the customer request of audit confirmation related.
• Managing new requests for credit, assessing credit applications, and determining the applicant’s eligibility.
• Conducting credit checks on new customers.
• Review data update for revised debtor detail and necessary supporting attached together before submit to get management approval.
• To provide the professional advice on the revision of term or limit matters to sales team.
• Follow up on data collection which used for E-invoicing implements, apply for Malaysia customers.
• Monitoring and recovering of predominantly aged debt.
• Filling the Credit Note after issuance promptly.
• Recommend and propose action for defaulted case.
• Improve collection efficiency and receivables.
• Prepare weekly and monthly sales reports for management review.
• Generate sales performance analysis by customer, product, or region.
• Prepare monthly management sales reports after account closing.
• Maintain accurate sales data and ensure reports are submitted on time.
• Prepare sales commission and incentive calculations based on company policies.
• Verify sales figures and ensure accuracy before submission for approval.
• Any ad hoc and new tasks as assigned by his/her superior deemed as necessary from time to time

Job Requirements:

• Candidate must possess at least Diploma/Bachelor Degree in Finance/Accountancy/Banking; Business Studies/Administration/Management or equivalent.
• Min 2 years in AR/Credit Control function.
• Preferably Executives/Senior Executives specializing in Credit Control or equivalent.
• Good command in written and spoken Mandarin, English and Bahasa Malaysia.
• Computer literate and proficiency in Microsoft Office.
• Enthusiastic, passionate, discipline and meticulous.
• Responsible, independent, positive working attitude and able to work in team.
• Able to work with minimum supervision.
• Able to start work immediately or with short notice.

Skills:

• Strong communication, interpersonal skills and a strong team player.
• Strong analytical and reporting skills.
• Good communication and follow-up skills.
• Ability to deal with problematic customer.
• Attention to detail and accuracy.
• Proficiency in Excel and reporting systems.
• Able to multitask and Intermediate computer software skills.
• Debt recovery management.
• Excellent time management skills and ability to priorities a demanding workload.