Credit Control Officer (Debt Collection)

At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

About the Position

The position will be responsible for:

• Take ownership of debtor collection and control, ensuring accuracy and timely execution;
• Be the key point of contact for clients, building strong relationships and delivering exceptional service;
• Play a critical role in resolving client invoice queries efficiently and professionally;
• Maintain accurate and up-to-date debtor records through regular account reconciliation;
• Collaborate with the Accountant, Customer Services, and Senior Management to proactively manage and mitigate account risks.

About You

To be successful in this role you will have:

Required Knowledge, Skills & Abilities:

• Bring strong computer proficiency, including hands-on experience with Microsoft Excel and Word;
• Communicate with confidence and clarity in both English and Chinese (Cantonese), across written and verbal settings;
• Demonstrate a keen eye for detail, a mature and responsible approach, and exceptional organisational and time management skills;
• Thrive as a self-motivated and independent professional who also excels in a collaborative team environment;
• Apply strong problem-solving abilities to manage multiple priorities and deliver results effectively.

Required Qualifications:

• Hold a Higher Diploma or Degree, preferably in Business, Accounting, or a related discipline;
• Bring at least 3 years of hands-on experience in debt collection and control;
• Possess a solid understanding of the AR cycle and workflow, with the ability to apply it effectively in a fast-paced environment.

Benefits:

• 12 days annual leave and 12 days full paid sick leave per annum
• Guarantee Year-end double pay
• Medical insurance benefit
• Anniversary leave, marriage leave, bereavement leave
• Long-term career development opportunities
• On-job training
• Friendly working environment

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.