Credit Control Team Leader

Credit Control Team Leader

The Credit Control Team Leader is responsible for overseeing the company’s credit control and collection activities. This role ensures effective management of customer credit, timely collection of receivables, and minimization of financial risks, while supporting smooth business operations. The position also requires leadership in managing the Credit Control team to achieve performance goals in line with company policies

Your Responsibilities:

Daily

·       Assess the financial status of new customers through Business Online (BOL)

·       Monitor customer payments to ensure timely collection and prevent bad debt.

·       Identify and report risks of overdue accounts to concerned person

·       Approve or block sales orders for overdue or over-limit accounts in SAP.

·       Review and unblock accounts after resolution of outstanding issues.

·       Monitor aging reports and take prompt actions on overdue invoices, focusing on high-value cases.

·       Send statements of account to customers and issue dunning letters when necessary.

·       Verify and confirm incoming funds to Deutsche Bank (USD currency deposits).

·       Handle daily operational issues across all divisions.

Weekly

·       Prepare and distribute outstanding reports to each Business Areas.

·       Submit weekly collection reports to the Business Controller.

·       Monitor, control and arrange the return of expired bank guarantees to Deutsche Bank

Monthly

·       Provide monthly ageing reports for each division to Business Line Manager (BLM), Business Controller (BC) and Finance Team

·       Update AR Trade and Interco Aging for over 90-day accounts to BC and Finance Team

·       Present problem cases in quality meetings, follow up on actions, and report progress in management meetings.

·       Monitor receivables, doubtful accounts, and prepare necessary provisions.

·       Submit outstanding BG reports to Group Treasury ,BC & Finance Team

·       Submit monthly collection data

Others

·       Submit quarterly collection data to BLMs and BC.

·       Prepare incentive reports for the Collection team.

·       Coordinate legal action for problem cases with approval from BLM, BC, and GM.

·       Manage the write-off process for bad debts.

·       Evaluate team performance, Set  KPIs, and follow up on results.

·       Motivate and develop the team to achieve efficiency and compliance with company policy.

·       Allocate annual costs across all Business Areas.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

·       Bachelor’s degree in accounting or  finance.

·       At least 5–7 years’ experience in credit control, accounts receivable, or finance, with prior management experience preferred.

·       Strong knowledge of SAP

·       Proficiency in aging report analysis, collections, and credit-related legal procedures.

·       Excellent communication, negotiation, and problem-solving skills.

·       Strong leadership and team management abilities.

·       Highly organized with the ability to manage multiple priorities effectively.

·       Good communication in English.

In return, we offer

·       Culture of trust and accountability

·       Lifelong learning and career growth

·       Innovation powered by people

·       Comprehensive compensation and benefits

·       Health and well-being

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.