Credit Control Trainee

Job Title: Credit Control Trainee

Department: Finance & Accounts

Job Purpose

The role is responsible for credit control, premium collection, and receivables management within the Finance & Accounts function. It ensures timely collection from corporate clients, brokers, and agents; accurate statements of account and reconciliations across the company system and Oracle Fusion; sound client credit-risk assessment; and insightful MIS reporting to support decision-making.

Duties & Responsibilities

Lead collection follow-ups with account managers through weekly and monthly meetings, prioritised according to the overdue plan.

Drive faster settlement of overdue corporate premiums through targeted reminders to the most overdue clients.

Confirm payment receipts and ensure client-related accounts are reconciled accurately.

Own the processing of Statements of Account with parallel reporting across the company system and Oracle Fusion, delivering corporate SOAs monthly and quarterly.

Provide timely Statements of Account to brokers (mid / low volume) and agents on a monthly and quarterly basis.

Process brokers commission and confirm UCL payments accurately.

Ensure adjustments, payments, and receipts are posted correctly in Oracle Fusion and the company system, including rectifying excess payments and offsetting claim balances against outstanding premium.

Assess the credit risk of new and existing clients and ensure account-opening prerequisites are met.

Deliver monthly and quarterly MIS reporting, including a dashboard of collection movement and LOB / sector trends over time.

Support internal and external audits, providing requirements and executing agreed audit recommendations.

Reconcile client accounts and clear unallocated receipts and on-account balances on a regular basis.

Follow up on and resolve disputed, short, or unidentified payments with clients and account managers.

Coordinate with the underwriting and operations teams to resolve premium discrepancies and policy-related queries.

Ensure the finance function complies with AML/CFT requirements, including screening and monitoring of payments and financial transactions, and support the timely reporting of suspicious transactions to the Compliance function.

Set clear KPIs for collections, overdue reduction and statement-of-account turnaround, and monitor performance against these KPIs on a monthly basis.

Perform any new tasks, roles or additional responsibilities being assigned.

Desired Candidate Profile

Qualifications & Experience

Bachelor's Degree in Finance, Accounting, or a related field

Professional qualification (or part-qualification) in accounting or credit management is an advantage

Working knowledge of Oracle Fusion, the company system, receivables management, and credit-risk assessment

Skills required:

Strong knowledge of credit control, collections, reconciliations, and statement-of-account processing

Proficiency in Oracle Fusion / ERP systems, the company system and MS Excel, including dashboards and MIS reporting

Competencies required:

Accuracy and strong attention to detail

Analytical thinking and problem-solving

Negotiation and persuasion skills

Effective communication and stakeholder management

Compliance and control orientation