Credit Controller / Accounts Receivables

About DTC

DTC (Direct Tool Company Ltd) is a long-established UK distributor of small tools and consumable products. We supply trade customers across the UK with the products they need to keep working. Our strapline is Supply Made Simple, and we mean it.

We hold ISO 9001:2015 certification and have a loyal, growing customer base.

The role

You will own the sales ledger and keep cash coming in. You will work closely with our sales team and customers, so you need to be firm on overdue debt without damaging relationships. You will join a friendly finance team reporting to the Head of Finance. The role comes with the chance to get involved in other areas of finance.

What you will do

• Run a structured credit control process, working with the sales team to chase and collect overdue debt
• Speak to customers by phone and email to agree payment and resolve queries
• Post and allocate customer receipts, including BACS and card payments
• Review unallocated cash and clear it promptly
• Run and review the aged debt report, and flag risks early
• Monitor accounts for late payment, missed payment and other irregularities
• Process new credit account applications and review credit limits
• Investigate and resolve customer queries and disputes
• Build strong working relationships with key customers
• Support the wider finance team with cover when needed

What we are looking for

• At least 3 years’ credit control or accounts receivable experience, ideally in a small or medium-sized business
• Confident on the phone and clear in writing
• Firm but fair, you can collect cash and still leave the customer with a good impression
• Strong attention to detail and good organisational skills
• An understanding of double-entry bookkeeping
• Strong Excel user
• Sage 200 experience

What we offer

• 21 days’ holiday plus bank holidays
• Company pension
• Discretionary employee bonus scheme
• Employee discount
• Company events
• Free on-site parking
• A supportive team and room to grow within finance

Job Type: Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Education:

• A-Level or equivalent (preferred)

Experience:

• credit control: 3 years (required)

Licence/Certification:

• Driving Licence and/or transport (required)

Work Location: In person