Credit Controller

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you.

Are you passionate about people and enjoy working in a customer focused role? We are seeking a proactive and detail-oriented Credit Controller to join our Finance team.

Role: Credit Controller

Salary: £30,000.00 - £35,000.00per annum

Location: Central Support Office, Colchester

Your Role

• Manage and actively collect in a timely manner all debts
• Liaise with Individuals, Services and Funding authorities as required to facilitate cash collection
• Provide reports to Finance and Operations Directors regarding debt position as appropriate
• General administration in relation to Credit Control
• Reconciliations and account monitoring
• Deal with internal and external post
• Issue Credit Control letters and raise refund request forms
• Check invoices and deal with fee rate changes
• Assist with forecasting of collections

Our Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK’s Best Workplaces for Women. Here’s just a small selection of the benefits you’ll enjoy:

• Holiday Purchase Scheme: 25 days annual leave.
• Recognition & Rewards: Including long service awards and a recognition platform.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Life Assurance: Benefit of twice your annual salary.
• Wagestream: Withdraw a percentage of your wages as you earn them before payday.
• Discounts: From over 150 retailers through our employee benefits platform.
• Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

About You

To be successful in this role, you will:

• Experience of credit control.
• Strong organisational and administrative skills.
• Excellent communication abilities, both written and verbal.
• A proactive approach to problem-solving and supporting colleagues.

We are proud to have been officially certified as a Great Place to Work®, and one of the UK’s Best Workplaces for Women in 2026. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.