Credit Controller

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

This role combines effective cash collection with practical support for the sales teams, helping them navigate client procurement requirements and support successful deal closure.

The successful candidate will bring strong credit control skills, attention to detail, and a collaborative, solutions-focused approach, helping to optimise cash flow while supporting efficient client onboarding and procurement processes.

Key Accountabilities:

Credit Control & Cash Management

• Manage a portfolio of global clients, ensuring timely collection of outstanding receivables

• Proactively chase overdue debts while maintaining strong client relationships

• Monitor credit risk and escalate concerns around credit limits and payment terms where appropriate

• Investigate and resolve billing queries in collaboration with internal stakeholders

• Prepare aged debt reports, highlighting risks and agreed actions

• Support month-end processes, including reporting and reconciliations

• Support the relationship with third party collection agencies where required

Commercial & Sales Support

• Work closely with sales teams to support deal closure and revenue generation

• Assist in navigating procurement processes, ensuring all requirements are met efficiently

• Manage and maintain client procurement platforms (e.g. Ariba, Coupa, Jaggaer)

• Coordinate the provision of documentation required for tenders and renewals

Compliance & Documentation

• Obtain and maintain up-to-date tax certificates, legal documentation, and compliance records (e.g. VAT certificates, W-8/W-9 forms)

• Respond to client requests for financial and regulatory information in a timely manner

• Ensure internal records and systems are accurate and audit-ready

Process Improvement & Leadership

• Identify opportunities to improve credit control processes and enhance efficiency

• Support the standardisation of procurement and compliance activities across regions

• Share best practices with colleagues and contribute to team knowledge

• Support finance transformation and automation initiatives where required

Requirements

• Proven experience in a credit control or accounts receivable role, ideally in a global organisation

• Strong understanding of credit risk, collections processes, and cash flow management

• Experience supporting sales teams or involvement in commercial processes is highly desirable

• Familiarity with procurement platforms (e.g. Ariba, Coupa)

• Knowledge of tax documentation and compliance requirements in an international environment

• Excellent stakeholder management skills with the ability to influence and collaborate

• Highly organised with strong attention to detail

• Proactive, solution-oriented mindset with the ability to work independently

• Advanced Excel skills and experience with ERP systems. Experience in Salesforce, Zuora and D365 is an advantage

Personal Attributes

• Commercially aware and business-oriented

• Strong communicator with a customer-focused approach

• Resilient and confident in managing challenging conversations

• Able to balance competing priorities in a fast-paced environment

Benefits

• Generous salary
• Pension
• Holidays plus bank holidays
• 40 hours personal development
• Work from anywhere in the world, up to 15 days a year
• Flexi working hours

#LI-HYBRID

#LI-AO1

Our values

• We act with integrity

• We are curious about the world

• We are stronger together

• We seek to empower

• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer. 
 
**Hardworking but sociable:**our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with. 
 
**Committed to making a difference:**We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities. 
 
**Excellent benefits:**we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day. 
 
**Opportunities to grow:**we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. 
 
**Equal Employment Opportunity Statement:**Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.