Credit Controller

About the role

This role involves credit control and accounts receivable management within a logistics and freight forwarding environment. You will manage customer credit applications, cash collection workflows, ledger entries, and billing accuracy while adhering to GEODIS Singapore operational policies and applicable regulations.

Key responsibilities

• Review and validate new and existing customer credit applications, performing financial analysis, background checks, and risk scoring in compliance with group guidelines
• Execute and monitor daily collection strategies using GETPAID to maximize cash inflows and log all communication history
• Process accounting entries, manage customer statements, and prepare aging schedules within Microsoft Dynamics AX
• Verify operational shipment files, billing accuracy, and shipment milestones inside CargoWise to resolve outstanding debts
• Interface daily with Operations to clear invoice disputes, Business Development to review credit application requests, and Customers to recover balances
• Partner with the offshore Shared Service Center for cash allocation and coordinate with Regional/Group Treasury regarding credit limit adjustments and bad debt escalation
• Support monthly and year-end closing cycles by preparing credit reviews, DSO tracking sheets, bad debt provisioning, and aging reports
• Support system migrations, financial audits, and ad-hoc assignments as delegated by management

About you

• Minimum 2 to 4 years of hands-on credit control or accounts receivable experience, preferably within a multinational freight forwarding or logistics setup
• Good accounting knowledge with a meticulous approach and a strong eye for detail
• Strong Microsoft Excel skills (such as VLOOKUP, Pivot Tables)
• Direct system proficiency in GETPAID, Microsoft Dynamics AX, and CargoWise is highly preferred
• Strong interpersonal and communication skills, with the ability to negotiate effectively and collaborate across a multi-disciplinary and multi-cultural environment
• Disciplined, structured, and eager to learn