Credit Controller

Overview

The role will be responsible for managing outstanding receivables, ensuring timely payment collections, conducting payment reconciliations, and coordinating with clients to resolve payment-related issues. The role involves regular follow-ups, client visits when required, and maintaining strong professional relationships to ensure smooth cash flow operations.

Role and responsibilities:

Payment Outstanding Follow-ups

• Monitor and track outstanding invoices and receivables.
• Conduct regular follow-ups with clients via email, phone calls, and meetings.
• Ensure timely collection of payments as per agreed credit terms.
• Maintain updated records of collection status and follow-up actions.
• Escalate long-pending cases to the Department Head when necessary.

Payment Reconciliation

• Perform periodic reconciliation of customer accounts.
• Identify discrepancies in payments, invoices, credit notes, and debit notes.
• Coordinate with internal teams (Sales/Accounts) to resolve billing mismatches.
• Prepare and maintain reconciliation statements for review.

Client Visits & Resolution of Payment Issues

• Visit clients when required to discuss overdue payments and reconciliation matters.
• Address client concerns regarding billing errors or payment delays.
• Negotiate payment timelines in line with company policies.
• Strengthen client relationships to ensure continued business and smooth
• Prepare aging reports and share weekly/monthly collection status updates with the Department Head.
• Maintain proper documentation of all communication and payment commitments.
• Support audit requirements related to receivables.
• Assist in improving credit control processes and policies.

Qualifications & Technical Skills:

• Bachelor’s degree in Commerce, Finance.
• 2–5 years of experience in Credit Control / Accounts Receivable.
• Strong knowledge of reconciliation and accounting principles.
• Good communication and negotiation and follow up skills.
• Proficiency in MS Excel.
• Ability to handle client interactions professionally.

Pay: ₹10,837.62 - ₹49,488.68 per month

Work Location: In person