Credit Controller

Job Information

Job Title

Credit Controller

Department

Finance

Reports To

Credit Control Manager

Location

Aghalee (base location, travel expected)

Salary Range

£30,000 - £35,000

Shift Pattern

Mon-Fri 9am-5pm

Job Purpose

The Credit Controller is responsible for managing customer accounts and ensuring timely collection of outstanding debts across UK and Irish operations. Working within a fast-paced transport and logistics environment, the role supports strong cash flow, minimises credit risk, and maintains positive customer relationships.

Duties and Responsibilities

Credit Control & Collections

• Manage a portfolio of customer accounts across the UK and Ireland
• Ensure customer invoices are collected in line with agreed payment terms
• Proactively chase overdue debts via phone, email, and written correspondence
• Resolve invoice queries efficiently by liaising with operations, sales, and finance teams
• Monitor and maintain accurate aged debtor balances
• Escalate high-risk or overdue accounts in line with credit control procedures

Account Management & Risk

• Assist with setting up new customer accounts, including credit checks and documentation
• Monitor customer credit limits and flag potential risks
• Support the review of customer payment performance and creditworthiness
• Assist with credit insurance processes where applicable

Reporting & Administration

• Maintain accurate records of customer communications and payment agreements
• Prepare regular debtor reports for management review
• Support month-end processes, including debtor reconciliations
• Ensure data accuracy within the finance / ERP system
• Attend Weekly Credit Control meetings with the team

Compliance & Continuous Improvement

• Adhere to internal credit policies, procedures, and financial controls
• Support audit requirements and provide information when required
• Identify opportunities to improve credit control processes and reduce debtor days

Knowledge, skills and experience required

Essential

· Previous experience in a Credit Control or Accounts Receivable role

· Strong communication and negotiation skills

· Ability to build effective working relationships with customers and internal teams

· Good attention to detail and organisational skills

· Confident using finance systems and strong knowledge in Microsoft Excel

· Ability to work to deadlines in a high-volume environment

Desirable

· Experience within transport, logistics, or a multi-site operational business

· Experience managing UK & Europe customer accounts

· Knowledge of credit insurance and debt recovery processes

Personal Attributes

· Proactive and resilient with a positive, professional approach

· Confident handling difficult conversations

·Team-oriented with the ability to work independently

· Commercially aware and customer-focused

Why join Hannon Transport

· Join a company focused on innovation, sustainability and growth

· Professional development and training opportunities

· A competitive salary and company benefits are available for the right candidate

Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon may adapt duties as deemed necessary.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Private medical insurance

Work Location: In person