Credit Controller

Join Our Team as a Credit Controller at Zerographic!

Zerographic is a leading document technology and managed print solutions provider, serving businesses across the UK since 1990. As a Xerox Global Platinum Premier Partner, we support over 2,500 clients and maintain more than 5,000 devices nationwide. With a reputation built on innovation, service excellence, and long term customer relationships, we continue to help organisations improve efficiency and achieve their business goals.

Key Responsibilities:

• Manage and maintain a portfolio of customer accounts, ensuring timely collection of outstanding debts.
• Proactively pursue overdue payments through phone calls, emails, and written correspondence.
• Investigate and resolve invoice and account queries by working closely with internal departments and customers.
• Build and maintain strong relationships with customers while ensuring adherence to agreed payment terms.
• Support Direct Debit processes and ensure accurate administration of customer payments.
• Monitor aged debt and take appropriate action in line with company credit control and debt recovery procedures.
• Optimise cash flow through effective debt collection strategies and achievement of collection targets.
• Prepare and manage pre-legal documentation for overdue accounts where required.
• Develop and maintain an understanding of liquidation, insolvency, and debt recovery processes.
• Initiate and manage legal recovery actions, including County Court applications when necessary.
• Prepare, review, and submit court documentation accurately and within required deadlines.
• Liaise with solicitors, legal representatives, enforcement agents, and court officials regarding debt recovery cases.
• Manage accounts through the legal recovery process, ensuring compliance with court procedures and regulations.
• Attend court hearings and represent the company's interests where required.
• Maintain accurate records of all collection, legal, and customer account activities.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company events
• Flexitime
• On-site parking

Experience:

• credit control and collections experience.: 1 year (required)
• legal recovery, court processes and court documentation: 1 year (required)

Work Location: In person