Credit Controller

Key Responsibilities

• Follow up with customers for overdue and upcoming payments through calls, emails, and messages.
• Maintain customer ledgers and prepare outstanding payment and ageing reports.
• Check invoices, payment terms, credit limits, and supporting documents.
• Coordinate with sales, accounts, dispatch, and project teams to resolve payment issues.
• Reconcile customer accounts and record payment receipts accurately.
• Resolve invoice discrepancies, deductions, and payment disputes.
• Monitor customer credit exposure and flag delayed payments or potential bad debts.
• Maintain records of follow-ups, payment commitments, and collection status.
• Prepare weekly and monthly collection reports for management.
• Recommend credit holds or escalation for customers with persistent overdue balances.

Qualifications and Skills

• B.Com, M.Com, or a related qualification.
• Experience in credit control, collections, or accounts receivable.
• Knowledge of accounting, customer reconciliation, and invoicing.
• Proficiency in Excel and accounting software such as Tally or an ERP.
• Strong communication, negotiation, and follow-up skills.
• Accuracy, organisation, and the ability to handle customer disputes professionally.

Key Performance Indicators

• Timely achievement of collection targets.
• Reduction in overdue outstanding amounts.
• Lower Days Sales Outstanding (DSO).
• Accurate reconciliation and timely resolution of payment disputes.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person