Credit Controller

The Credit Controller will be responsible for managing the company's sales ledger, ensuring that customer accounts are accurately maintained and that outstanding debts are collected in a timely manner. This role requires a proactive approach to credit control, strong communication skills, and a keen eye for detail.

Key Responsibilities:

Credit Control:

Monitor customer accounts to identify overdue payments and take appropriate action to recover outstanding debts.

Communicate with customers via phone, email, and letters to chase overdue invoices and arrange payment plans if necessary.

Maintain accurate records of all credit control activities, including customer interactions and payment agreements.

Liaise with internal departments to resolve any queries or disputes that may delay payment.

Prepare and issue monthly statements to customers.

Assess and manage credit risk by reviewing customer credit limits and terms.

Assist in the preparation of aged debtor reports and provide regular updates to management.

Manage the process of setting up new customer accounts, including credit checks and approvals.

Reporting and Analysis:

Assist in the preparation of weekly and monthly reports on debtor balances, payment performance, and credit control activities.

Provide support in the analysis of sales ledger data to identify trends and areas for improvement.

Contribute to the development and implementation of credit control policies and procedures.

General Duties:

Respond to customer inquiries and provide excellent customer service.

Support the finance team with ad-hoc tasks and projects as required.

Ensure compliance with company policies and relevant legislation, including GDPR.

Continuously seek opportunities to improve processes and enhance efficiency within the credit control function.

Pay: £26,500.00-£35,000.00 per year

Benefits:

• On-site parking

Work Location: In person