Credit Controller

Reporting to: Group Credit Manager

Location: Nenagh, Co. Tipperary

Business Sector: Agri/Ingredients

Purpose: The Credit Controller will be responsible for managing the credit and collections processes to ensure timely payments from customers, minimize bad debts, and maintain strong customer relationships. This role is key to supporting the financial stability and operations of the Co-op.

Responsibilities: Responsibilities associated with this role include, but are not limited to the following: Manage and monitor customer accounts to ensure timely payment and adherence to agreed credit terms

Liaise with sales representatives and branch managers in relation to their assigned customers.

Assess customer accounts, review credit limits in line with company policy

Proactively identify and resolve credit control issues and escalate them when necessary

Proactively follow up on overdue accounts by phone, email, and written correspondence

Resolve customer invoice queries promptly and effectively in collaboration with sales

Maintain accurate records of customer interactions and payment history

Produce regular reports on aged debtors for senior management

Support the month-end close process by reconciling customer accounts and posting necessary adjustments

Download daily bank debtor payments and forward to relevant staff for posting to debtor accounts.

Continuously review and improve credit control procedures to enhance efficiency and reduce risk

Adhoc duties as required within your role

Qualifications/Experience required for this role: Bachelor's degree in finance, accounting, or a related field (preferred but not always required).

Further credit control training is an advantage.

Minimum 2-3 years of credit control or accounts receivable experience,

Experience with ERP systems (e.g., Oracle, Core) is beneficial

Familiarity with farming or rural/agricultural customer base is a plus (beneficial not essential)

Key Skills/Attributes/Core Competencies: Strong interpersonal and communication skills

Excellent attention to detail and accuracy

Ability to work independently and as part of a team

Solid negotiation and problem-solving skills

Competency in MS Office, particularly Excel

Note: As with all positions, due to the nature of our business, key responsibilities will evolve and change over time.