Credit Controller - Consumer Collection

Sunway Medical Centre Bandar Sunway is Hiring!

Job Scope:

• Handle and administer accounts receivable for Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.
• Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
• Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
• Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
• Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
• Understand clients' situation & provide financial advise accordingly whenever required.
• Assist in ad-hoc task/project assigned.

Job Requirements:

• Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.

• Minimum 2 years of relevant working experience. Fresh graduates are welcomed to apply!

• Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.

• A team player and able to work independently.

• Candidate must be able to work on Saturdays (half day) during probation.

Hiring process:

• The average processing is around 2 to 4 weeks.
• Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.