Credit Controller (FTC 11 months)

Certa Ireland is a wholly owned subsidiary of DCC plc and is part of the Energy Division of the Group. We are one of the country’s leading home heating oil, commercial fuel, and agricultural diesel suppliers, in addition to other business divisions including retail forecourts, fuel card services, lubricants. With strong renewable ambitions, we are leading the way in the supply of liquid biofuels and solar pv installation in Ireland to both domestic and commercial sectors. We aspire to having a powerful entrepreneurial spirit, a culture of high performance and teamwork, and exceptionally strong customer service.

DCC plc is one of Ireland’s most successful organisations, operating in various sectors including Energy, Technology and Healthcare. With annual sales of over €18 billion, and operations in 21 countries across 3 continents, DCC employs more than 15,400 people around the world. Being a part of our parent company means that while we retain the agility and local resonance of a smaller organisation, we also benefit from the strength and scale of a global company.

Certa Ireland welcomes applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees with a disability. Should you have a reasonable accommodation request please email [email protected]

This is a 11 month fixed term contract.

Principal Objective of Position:

As a Credit Controller/Accounts Receivable, you will be responsible for managing and maintaining the credit control and accounts receivable processes of the organization. You will work closely with customers, internal departments, and external stakeholders to ensure timely and accurate collection of payments, order releases, minimize bad debt, and maintain a healthy cash flow. This is an excellent opportunity for someone looking to develop a career in Credit Control/Accounts Receivable. Full training will be provided for the right candidate. We are looking for a confident communicator with strong organisational skills, attention to detail, and a willingness to learn.

Key Responsibilities:

• Monitor and manage the organization's accounts receivable portfolio, ensuring timely collection of payments from customers.
• Conduct credit checks on new and existing customers to assess creditworthiness and establish credit limits.
• Set credit terms and conditions for customers and ensure compliance with established credit policies and procedures.
• Issue invoices, statements, and reminders to customers regarding outstanding payments.
• Follow up with customers via phone, email, or other communication channels to secure payment and resolve any billing queries or disputes.
• Negotiate and implement payment plans or arrangements with customers in case of financial difficulties or non-payment issues.
• Maintain accurate and up-to-date records of all customer interactions, payment details, and collections activities in the accounting system.
• Collaborate with sales, customer service, and other internal departments to address and resolve customer-related issues impacting payment collections.
• Monitor and manage the organization's credit control procedures, identifying areas for improvement and implementing appropriate measures.
• Stay up to date with industry best practices, legal regulations, and trends in credit management and accounts receivable.

Core Competencies:

• 2+ years of proven experience as a Credit Controller, Accounts Receivable Clerk, or in a customer service role , preferably in a fast-paced and customer-focused environment would be a plus.Proficient in using accounting software and MS Office applications (e.g., Excel, Word).
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and internal stakeholders.
• Strong negotiation and problem-solving abilities, with a focus on finding win-win solutions.
• High level of accuracy and attention to detail, with the ability to work under pressure and meet deadlines.
• Familiarity with debt collection procedures, Credit control procedures/practises and legal requirements is a plus.
• Professional certifications in credit management or accounts receivable (e.g., CICM) are advantageous.

If you are a highly motivated and organized individual who thrives in a fast-paced environment, we would love to hear from you.

Our Values

Safety First

Our priority on safety has always been the foundation of our sustained success in business. We always prioritise the safety of our employees, contractors, customers and any others who may be affected by our business activities. This is why we continuously look for ways to improve our culture, systems, and our processes around safe practices.

Bold & Courageous

We embrace challenges with the determination to succeed. We push our boundaries and challenge the status quo. Every day we strive to understand the limits of “what’s possible?” and “why not?”. Both as individuals and as a collective, we strive to find innovative solutions to problems for our shared future and achieve our goal of becoming Ireland’s most loved, most efficient and most profitable energy brand.

One Team

We are one team and work with a shared vision; which is to always do the right thing for our customers, our businesses and our people. Internally, we operate without silos, and we say what we feel, we’re always respectful, honest and empathetic to different views and opinions, embracing diversity and nurturing inclusivity. We’re problem solvers who are never afraid to take the initiative and personal ownership of the part that we play. Our one-team culture means that we’re stronger together and are capable of accomplishing great things.

Irrepressible Performance

We at Certa share a collective entrepreneurial spirit, an agile approach to solving problems, a passion for accuracy, a dedicated work ethic and an unwavering commitment in serving our customers. Performance is at the heart of what we do and it makes us continuously seek new ways to improve what we do. Our pursuit of excellence demands that each one of us bring a consistently strong performance to their work every day, thus ensuring the long-term success and growth of our business.

Customer Obsessed

We take pride in defying expectations. We keep on our toes and come up with fresh ways to do things in response to changing customer requirements. Our increased focus on being customer-centric across the organisation drives us to deliver the best-in-class experiences to our customers. This is what helps us build enduring and lasting relationships based on trust, value and respect. Our shared belief in environmental citizenship and our philosophy of small steps over time equals big strides, helps us build an energy-efficient future for our customers and for our planet.