CREDIT CONTROLLER (SAN PEDRO OFFICE)

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Epta is a multinational industrial group present in five continents, working to meet the needs of all segments of commercial refrigeration, interpreting the cultures of our consumers from the most diverse countries, and giving life to sustainable cold technologies that, with an eye to the future, create value for customers in every part of the world.

The Group offers the widest and most comprehensive range of solutions for commercial refrigeration, ensuring the supply, installation, and maintenance of systems, both directly and through an extensive network of distributors worldwide. EPTA Group also has a strong presence within the Food & Beverage market, working in partnership with major players in the sector.

Our Company in the Philippines, Epta Refrigeration Phils. Inc. is looking for CREDIT CONTROLLER.

Core Responsibilities

• Process and post customer payments accurately and respecting the agreed SLAs.

• Perform bank reconciliations and manage factoring activities.

• Reconcile customer and vendor accounts; prepare compensation proposals.

• Resolve payment discrepancies and provide payment-related information to stakeholders.

• Support internal reporting and annual audits.

• Set and review customer credit limits and risk classes.

• Validate and maintain credit-related data in ERP systems.

• Release or block sales orders and accounts as needed.

• Liaise with credit insurance companies for coverage and declarations.

• Process credit workflows in HighRadius system.

• Provide financial information for new and existing customers to sales teams.

• Ensure compliance with internal policies and external regulations.

• Participate in process improvements and documentation updates.

• Act as backup for other AR team members when required.

Success Measures

• Timely and accurate posting of payments and reconciliations.

• Compliance with credit policies and risk management standards.

• Positive feedback from internal stakeholders and external partners.

• Accuracy and timeliness of credit limit reviews and insurance declarations.

Candidate requirements

Required

• Bachelor’s degree in Finance, Business Administration, or a related field.

• 3+ years of experience in credit control, accounts receivable, or collections.

• Strong knowledge of credit risk assessment and collection processes.

• Proficiency in Microsoft Office and ERP systems (e.g., Oracle, SAP).

• Excellent communication and negotiation skills.

• Fluent English is required. Additional foreign language skills may be required depending on business needs, as pre-defined for the role by the service line.

Preferred

• Experience working with B2B clients or in a shared services environment.

• Understanding of international credit management practices.

• Familiarity with GDPR and data privacy compliance related to financial records.