Credit Manager

We are looking for an experienced Credit Manager to manage credit underwriting and approval of short-term salary-based personal loans. The candidate will be responsible for assessing customer creditworthiness through KYC, banking, bureau/CIBIL, employment, income, residence and verification data while maintaining a balance between business growth, portfolio quality and risk

Key ResponsibilitiesCredit Underwriting

• Review and assess loan applications as per the approved credit policy.
• Analyse customer KYC, salary, employment, bank statements and CIBIL/credit bureau reports.
• Assess repayment capacity and overall customer risk.
• Identify fraud indicators, document inconsistencies and suspicious banking patterns.
• Take appropriate credit decisions within delegated authority.
• Ensure proper documentation before approval and disbursement.

Bank Statement & AI/Technology-Based Analysis

• Review Bank Analyzer outputs and banking behaviour.
• Analyse salary credits, existing obligations, bounce transactions, cash deposits and unusual transactions.
• Review AI-based risk alerts and ensure appropriate human intervention wherever required.
• Ensure automated credit recommendations are validated before final approval.

Verification Management

• Review Physical Verification (PV) and Digital Verification (DV) reports.
• Ensure residence and employment verification are satisfactory.
• Review references and other verification reports where applicable.
• Escalate cases having discrepancies or high-risk indicators.

Risk & Fraud Control

• Monitor fraud trends and identify suspicious profiles.
• Detect duplicate applications, multiple customers using common addresses/contact details and document manipulation.
• Ensure exceptions are properly documented and approved.
• Recommend policy improvements based on portfolio performance.

Portfolio Monitoring

• Monitor approval rate, rejection rate, early delinquency, DPD and NPA trends.
• Analyse vintage and customer-level performance.
• Work with Collection/Recovery teams to identify recurring credit-risk patterns.
• Provide feedback to management on portfolio quality.

Compliance

• Ensure underwriting and approval processes follow Company policies and applicable regulatory requirements.
• Maintain proper audit trails and approval records.
• Ensure customer data and documents are handled securely.
• Support internal, statutory and regulatory audits.

Team Management

• Manage and guide Credit Executives/Underwriters.
• Conduct regular quality checks and case reviews.
• Train the team on credit policy, fraud indicators and verification standards.
• Maintain turnaround time (TAT) without compromising underwriting quality.

Key Performance Indicators (KPIs)

• Credit decision TAT
• Approval quality
• First-payment/default performance
• DPD/NPA performance
• Fraud rate
• Portfolio quality
• Policy adherence
• Credit loss rate
• Verification quality
• Audit observations
• Team productivity

Candidate Profile

• Graduate/Postgraduate in Finance, Commerce, Economics, Business Administration or related field.
• 1–4 years of relevant credit underwriting experience.
• Strong knowledge of bank statement analysis and CIBIL/credit reports.
• Experience in digital lending/fintech/short-term loans will be preferred.
• Good analytical and decision-making skills.
• Strong knowledge of MS Excel and CRM systems.
• Experience with automated/AI-based underwriting tools will be an advantage.
• Strong communication and team-management skills.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person