Credit Officer

Carrfields is looking for a Credit Officer to join our Livestock team. This role is responsible for supporting the effective management of customer accounts, collections, reconciliations, and payment processing while maintaining positive relationships with customers and stakeholders.

Working in a small team, you'll play a key role in ensuring accounts are managed accurately, payments are processed efficiently, and customer enquiries are resolved professionally.

What you'll be doing

• Monitoring customer accounts and following up overdue balances
• Communicating with customers professionally and empathetically by phone, email and text
• Investigating and resolving account discrepancies and disputes
• Processing daily receipts, bank reconciliations and payment batches
• Preparing customer statements and reconciliations
• Maintaining accurate customer records and account information
• Supporting the setup of new customer accounts
• Assisting with livestock sale adjustments where required
• Participating in debtor reviews and continuous improvement initiatives

What we’re looking for

We're looking for someone who enjoys working with people and takes pride in delivering accurate, timely work. You'll be confident communicating with customers, have strong attention to detail, and be comfortable managing multiple priorities.

You'll bring:

• Experience in credit control, accounts receivable, collections or financial administration
• Excellent communication and relationship-building skills
• Strong organisational skills and attention to detail
• Sound problem-solving abilities
• A proactive attitude and commitment to continuous improvement
• Strong computer skills, including Microsoft Office

Minimum Requirements

• Experience working in a credit, accounts receivable, finance administration or similar role
• Familiarity with accounting principles and processes
• Full New Zealand Driver Licence
• Eligibility to work in New Zealand

Preferred (but not essential)

• Experience using Microsoft Dynamics 365 Business Central
• Knowledge of the rural, livestock or agricultural sectors
• Experience managing customer disputes and reconciliations

Why Work For Us

You'll join a team that genuinely cares about customers, about each other, and about doing things right. We're a family business with real roots in rural New Zealand, which means your work matters and your contribution is noticed. We back our people with strong values, a supportive culture, and the opportunity to grow alongside a business built to last.

About the Company

Carrfields is a New Zealand family-owned agribusiness with over 50 years of experience in the field. From machinery and seed to livestock and finance, we're a trusted partner helping rural businesses thrive. With teams across New Zealand and beyond, we combine deep local knowledge with national scale, guided by our values of integrity, innovation, responsibility, and authenticity.

Ready to Apply

Apply today with your cover letter and CV. You must be eligible to live and work in New Zealand to be considered for this position. Our pre-employment process is to carry out a Medical, Drug test and Criminal Conviction history check.