Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Would you like to combine customer contact, financial analysis and problem solving in a role that directly supports business performance? As a Credit Services Representative for Romania, you will manage an assigned customer portfolio, build professional relationships with customers and internal teams, and help optimize Medtronic’s cash flow. This is an opportunity to develop your expertise in credit and collections while contributing to a global healthcare company whose technologies help improve patients’ lives.

The position is based in Bucharest, Romania and follows a hybrid working model. You will be part of the regional Credit and Collections team and will work closely with customers as well as Sales, Customer Care, Finance and other internal stakeholders. The role includes regular customer contact by telephone and email, account follow-up, dispute coordination, credit risk support and reporting. Travel is not expected as a regular part of the role.

Responsibilities may include the following and other duties may be assigned:

• Manage collection activities for an assigned customer portfolio and follow up outstanding invoices by telephone and email
• Build professional relationships with customers and internal stakeholders to support timely payment and effective resolution of collection issues
• Investigate payment disputes, coordinate required actions with relevant teams and follow up agreed solutions
• Document customer contacts and payment commitments in the relevant systems and monitor agreed follow-up actions
• Review available customer credit information and support credit risk assessments, credit limit recommendations and order release decisions
• Perform account reconciliations and prepare accurate collection reports and portfolio analyses
• Contribute to continuous improvement initiatives that strengthen collection processes and maximize cash flow

Required Knowledge and Experience:

• At least two years of experience in collections, accounts receivable, finance, customer service or another customer-facing role
• Bachelor's degree in business administration, Finance, Accounting, Economics, Management or a preferred related discipline.
• Fluent Romanian and good command of English, at least B2 level
• Strong communication and negotiation skills, with a professional and customer-focused approach
• Good analytical and problem-solving skills, attention to detail and ability to work with financial information
• Intermediate Microsoft Excel skills and confidence using standard Microsoft Office applications
• Demonstrated willingness and ability to learn new technologies, digital tools, workflow platforms, and AI-enabled productivity solutions
• Ability to organize priorities, work independently and consistently follow policies and procedures

Experience with SAP or Financial Supply Chain Management (FSCM), knowledge of credit risk assessment or cash collection processes, and experience in an international organization would be an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Romania: 118,880.00 RON - 178,320.00 RON |
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).