Credit Specialist

Major Function:

• Performs the following payment monitoring activities in the enterprise system to ensure compliance of in-house cashiering units and authorized payment channels to the payment collection procedures and agreements.
• Ensures accurate and timely posting of all in-house and payment channels collection.

Specific Duties and Responsibilities:

1. Monitors and reconciles payments reported by the in-house collection units and authorized payment channels such as banks, credit card companies, and other authorized payment channels.

2. Ensures accuracy, completeness, and timeliness of the in-house collection units and authorized payment channels in the reporting and crediting of collections to designated bank accounts and in the posting of all payment transactions to customer accounts in the billing system.

3. Performs reconciliation of payment files against bank abstract and bank statements daily and provides timely and adequate resolution to discrepancies; identify root causes and formulate corrective measures to prevent recurrence.

4. Ensures accuracy, completeness, and timeliness of credit card companies in remitting collections, charging collection service rates, and in the submission of withholding tax certificates.

5. Reviews existing payment systems and collection procedures; recommends and champions control improvements on collection strategies, solutions and system enhancements to ensure effective implementation of procedures and integrity of generated collection information.

6. Monitors strict compliance of authorized payment channels to service level agreement and evaluates rate of performance by individual authorized payment channels at least once a year.

7. Monitors, review, analyze payment related disputes and complaints and secure all documents to justify approval to support adjustment.

8. Issue ORs to customers with payment, pending implementation of OR in SOA.

9. Handles end-to-end processing of Returned Check, following the designed process.

10. Provides the following reports, among others, and audio-visual materials needed in presentation/meeting, internal and external:

• Monthly Collection Summary from the in-house cashiering units and authorized payment channels
• Monthly Credit Card Report
• Monthly OPEX/Collection Service Charges
• Returned Checks Monthly Report
• Summary of Payment Rejects and Disputes

11. Validates accuracy and completeness of collection transaction rate charged by authorized payment channels and encode such in SAP to process and/or record payout.

12. Monitor Official Receipt (OR) issuance and organize safekeeping.

13. Processing, validation and printing of all Sales Invoice and Billing Statements of Territory Partners, Institutional sales, Channels Acquisition, and other group with request for billing including billing for special events like PPV.

14. Performs other duties that may be assigned by superior from time to time.

Education

• Graduate of any four-year course

Work Experience

• Preferably with Finance/Accounting background

Competencies, Skills & Other Specific Requirements

• Excellent skills in MS Office tools, particularly MS Excel and MS PowerPoint
• Proficient in any Billing/Accounting System